Capgemini Invent, Customer-Centric Data Analytics - Senior Consultant

Candidates can be based out of Chicago | Atlanta | New York Metro | San Francisco

As a Data Scientist within the Customer Analytics Advisory team at Capgemini Invent, you will play a pivotal role in helping clients transform and optimize their operations by leveraging insights from customer, commercial, and operational data. You will advise clients on the design, development, and deployment of advanced analytics and AI solutions that drive measurable business value.

Responsibilities:

• • Client Advisory & Solution Design
    • Lead the definition and development of customer analytics and data science solutions.
    • Advise clients on solution architecture, implementation strategies, and best practices.
    • Conduct workshops to identify business pain points, define solution paths, and co-create innovative analytics strategies.
  • Technical Implementation
    • Build and deploy machine learning models, customer segmentation algorithms, and predictive analytics solutions.
    • Collaborate with cross-functional teams to integrate analytics into business processes and platforms.
    • Ensure quality assurance, testing, and successful roll-out of analytics solutions.

Required Qualifications

• Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, or a related STEM field.
• Proven experience in customer analytics, commercial insights, or operational data science.
• Strong ability to translate complex data into actionable business insights and recommendations.
• Hands-on experience with data science tools and programming languages such as Python, SQL, R, or MATLAB.
• Familiarity with AI/ML techniques, data visualization tools, and cloud platforms.
• Experience in delivering analytics use cases in industries such as Consumer Products, Retail, Manufacturing, Life Sciences, or Energy & Utilities.
• Agile project delivery experience and understanding of consulting methodologies.
• Excellent communication and stakeholder management skills.

Preferred Experience

• Currently working in a consulting firm or in a data-driven role within industry.
• Experience with customer journey analytics, churn prediction, personalization, or marketing optimization.
• Knowledge of tools such as Tableau, Power BI, Databricks, or cloud ecosystems (AWS, Azure, GCP).
• Ability to thrive in a matrixed organization and collaborate across diverse teams.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: 

• Flexible work 
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays 
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups 
• Disaster Relief