Housing Liaison QMHP

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

The Housing QMHP provides supportive housing case management services to individuals with mental illnesses who have experienced homelessness or instability in housing. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention, life skills training, tenancy skills training, and continuity of care. This position promotes ongoing housing stability, promotes the acquisition of income to increase self-sufficiency, and encourages self-determination of program participants.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The essential functions listed here are representative of those that must be met to successfully perform the job.
• Provides overall service coordination, referral, linkage, and advocacy to consumers with varying needs. Performs duties in concert with other members of an interdisciplinary treatment team.
• Completes ongoing psychosocial assessments for program participants. Upon assessment, formulates, collaboratively an individual housing service plan.
• Develops measurable objectives and goals agreed upon by the program participant.
• Assists in obtaining and modifying goals as needed.
• Provides skills training to promote stability in housing (budgeting, self-care, developing natural supports, and independent/instrumental living skills).
• Documents attempts to involve program participants, service providers, natural supports, and caregivers (unless opposed by the program participant) in the housing service plan process.
• Participates in interdisciplinary team staffing. Present psychosocial assessment findings. Updates team on progress or lack of progress in reaching agreed upon goals. Provides relevant information that might impact housing stability and treatment engagement.
• Follows up with assigned program participants who miss a scheduled clinic appointment and document attempts to engage with program participant.
• Reports repeated unsuccessful efforts in maintaining contact with program participants.
• Follows up within 24-hours on assigned program participants who access emergency services. Report status disposition to treatment team.
• Provides crisis intervention. Makes home visits, initiate mental illness warrants, and work with police and other public servants as needed to address crisis.
• Facilitates inpatient admission upon request by program participant or if clinically indicated. Provides continuity of services throughout inpatient stay. Participates actively in discharge planning. Meets with program participant within 5 days of discharge into the community.
• Conducts individual and group rehabilitation meetings. Solicits feedback from program participants, and consults with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
• Identifies and assists program participants in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.
• Assists housing operations in obtaining documentation to complete housing recertification to facilitate ongoing access to housing assistance by program participants.
• Complete recertification documentation with individuals in service for ongoing housing retention.
• Ensures that Financial information is current to provide access to mental health services.
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