DOS - OPS Staff Assistant - 45945340

Requisition No: 831496 

Agency: Department of State

Working Title: DOS - OPS Staff Assistant - 45945340

 Pay Plan: Temp

Position Number: 45945340 

Salary:  $15.00/HOURLY 

Posting Closing Date: 07/01/2024 

Total Compensation Estimator Tool

Department of State

OPS Staff Assistant (Visitor Services Assistant)

Division of Historical Resources

Bureau of Historical Museum

 

Open Competitive

 

Minimum Qualifications:

• High school diploma
• Familiarity with desktop computer applications
• Ability to work a flexible schedule, including weekends, and occasional evenings
• Resume and cover letter detailing work experience and qualifications for the position

 

Preferences:

• Experience working in a retail store
• Experience working or volunteering in a museum or museum store

 

Special Note:

Responses to qualifying questions must be clearly supported in your employment history.

Multiple positions will be filled using this advertisement.

 

Duties and Responsibilities:

• Provide excellent customer service to all visitors and guests of Mission San Luis
• Serve as front-of-house team member staffing the Welcome Desk and El Mercado Gift Shop
• Answer questions, sell museum tickets and merchandise, accept memberships, direct guests around site, and answer and transfer phone calls
• Assist with checking-in school and group tours, collecting fees, and orienting them to the museum site
• Conduct opening and closing procedures of the Visitor Center and El Mercado Gift Shop
• Assist Visitor Center and El Mercado Manager with merchandising, inventory control, pricing, deliveries, and other duties as assigned
• Maintain daily visitor statistics and end of day reporting
• Help to enforce museum policies and ensure a safe and enjoyable environment for all visitors
• Other duties as assigned including but not limited to database work, event set-up/clean-up, docenting tours, etc.

 

Knowledge/Skills/Abilities:

• Knowledge of Microsoft Office products
• Ability to learn and follow Department of State and Mission San Luis policies and procedures
• Ability to communicate effectively
• Ability to work effectively in a team environment
• Ability to lift, carry, and/or push items up to 30 pounds
• Ability to bend, stoop, squat, reach, stretch and/or twist

 

CRIMINAL BACKGROUND CHECKS:  A Level 2 criminal background check is a condition of employment.  If selected for this position, you must provide your fingerprints.  We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.

 

IMPORTANT NOTICES:

We are committed to enhancing our workforce through the employment of Veterans’, individuals with disabilities and seek qualified candidates with diverse backgrounds, abilities, skills, and talents to join our workforce.

 

Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.