Dispatcher - Building Materials

Position Overview:

We are seeking a reliable and organized individual to join our team as a Dispatcher. As the Dispatcher, you will play a crucial role in coordinating the efficient delivery of lumber, hardware & building materials to our customers. This position requires strong communication skills, attention to detail, and the ability to manage logistics effectively.

 Primary Responsibilities include:

 Coordinate Deliveries:

    •    Schedule and coordinate the timely delivery of lumber, hardware & building materials to customers, ensuring accuracy and efficiency.

    •    Optimize delivery routes for maximum efficiency, considering factors such as traffic, fuel efficiency, and delivery time windows.

 Communication:

    •    Communicate with delivery drivers to provide them with necessary information and instructions.

    •    Address customer inquiries and concerns related to deliveries promptly and professionally.

    •    Keep customers informed about the status of their orders and any potential delays.

 Customer Service:

    •    Provide excellent customer service through proactive communication to ensure satisfaction with the delivery process.

 Logistics Management:

    •    Collaborate with yard staff to ensure accurate picking and loading of orders.

    •    Monitor and track inventory levels to facilitate accurate order fulfillment.

 Documentation:

    •    Maintain accurate records of deliveries, including order details, delivery times, and any issues encountered.

    •    Generate necessary paperwork and documentation for each delivery.

Qualifications:

    •    High school diploma or equivalent; additional education or relevant experience is a plus.

    •    3+ years previous experience in dispatching or logistics

    •    Strong organizational and multitasking abilities.

    •    Excellent communication skills, both verbal and written.

    •    Familiarity with lumber, hardware & building products is a plus.

    •    Proficient in using computer systems and basic software applications.

Additional Responsibilities (optional section to add):

    •    Problem Solving: Proactively resolve scheduling conflicts, delivery issues, or unexpected challenges with a sense of urgency and professionalism.

    •    Team Collaboration: Work closely wi