Senior Producer
OLIVER AgencyAbout the role
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Senior Producer
Location: Chicago, IL (Hybrid)
About the role:
We are seeking a Senior Producer to lead production for a prominent client in the consumer products industry. In this high-volume, fast-paced environment, you will be the central point of coordination across the project stages- ensuring operational excellence, process consistency, and creative distinction. You will assume full ownership of your project’s lifecycle, from initiation through delivery, collaborating closely internally and with both agency and client stakeholders. Your leadership will drive seamless workflow and precise attention to detail, guiding cross-functional teams to deliver on brand, marketing, and communications objectives. This role demands confident decision-making and the ability to set clear priorities, resolve obstacles, and maintain momentum across multiple concurrent initiatives. You will be responsible for building and sustaining a high-performing team culture, supporting professional growth, and fostering strong morale- especially under tight deadlines.You will oversee the planning and execution of content across channels including email, web, motion, digital signage, social, and print. Your disciplined approach to process and quality assurance will ensure every deliverable meets the client’s standards for excellence. If you excel at managing complex projects, refining workflow, and inspiring teams while maintaining client confidence, you will thrive in this position.
What you will be doing:
- Own the end-to-end lifecycle of high-volume, multi-channel marketing and creative projects for a leading client in the consumer products industry, from initial intake to final delivery.
- Define, refine, and enforce project workflow and process standards, ensuring clarity, consistency, and seamless handoffs between internal and client-side teams.
- Serve as the operational and creative linchpin, proactively removing obstacles, troubleshooting issues, and making informed decisions to keep projects moving forward.
- Lead cross-functional teams with a focus on building culture, morale, and accountability-mentoring talent, encouraging collaboration, and supporting professional growth.
- Partner with creative, strategy, compliance, and technical stakeholders to translate marketing objectives into actionable production plans, balancing brand vision with operational realities.
- Oversee the planning and execution of content across multiple channels- including email, web, motion, digital signage, social, and print- ensuring all deliverables meet or exceed client expectations and brand standards.
- Implement and maintain rigorous quality assurance and compliance processes, regularly auditing work and refining best practices.
- Anticipate and communicate resource needs, project risks, and status updates to both internal leadership and client stakeholders, providing transparency at every stage.
- Champion innovation and efficiency, leveraging automation and new technologies to streamline production and elevate creative output.
- Foster a positive, high-performance environment by modeling professionalism, resilience, and proactive problem-solving under pressure.
What you need to be great in this role:
- 6+ years of project/account management experience within a creative, advertising, or marketing agency environment- ideally supporting large, multi-channel consumer b
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