Advisory Presales Solution Consultant

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Job Description

ServiceNow is currently seeking a Senior Advisory Presales Solution Consultant to provide technical sales product and solution guidance to customers & prospects within Ireland. The successful candidate will be instrumental in the growth of the Irish market by utilising world-class technical pre-sales techniques to communicate the value, extensibility, and ease-of-use of the ServiceNow intelligent business platform for customers and prospects, in short to become their trusted Digital Advisor.

What you get to do in this role:

The Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and demonstrate  technology-based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation, operational efficiency, employee experience and customer experience.
• Routine interaction with C-Suite Executives
• Work with customers both face to face and remotely to uncover their technology architecture and business needs.
• Partner with the sales teams, both Account Executives (account owners) and Business Unit sales, in customer account pre-sale activities.
• Work with the wider account teams in contributing to account strategy planning and executing same.
• Lead technical discussions with your customers to help uncover business challenges that ServiceNow can address.
• Sell the value of all parts our solution, not just the features and functions of the products
• Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc
• Demonstration the product, both standard and customised builds to prospects and existing customers, both onsite and via video conference.
• Collaborate in the creation of product demo scripts and scenarios with your peers in other business units.
• Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers with guidance and best practices in designing their solution.
• Respond to Request for Information/Proposal documents
• Stay current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and lead POV/POC cycles.
• Stay current on competitive analyses and understanding differentiators between the company and its competitors.
• In conjunction with Sales Teams and Professional Services / our Partners, conduct transition briefings - communicate commitments, set expectations in preparation for deployment
• Act as the ServiceNow subject matter expert at Executive briefings/marketing events

 

Qualifications

To be successful in this role you have:

• Deep expertise (8+ years) of enterprise software pre-sales experience (Solution Consulting, Pre-Sales Engineering) or similar ideally in the SaaS space.
• Experience working with and selling multiple product offerings to different lines of business in large enterprises
• Solution and/or process experience with one or more of the following is highly desirable: IT Servic