Patient Coordinator - Camelback Pediatric Dentistry & Orthodontics

Description

Camelback Pediatric Dentistry and Orthodontics in Phoenix, AZ, is seeking a full-time Patient Coordinator to join their front office team.  The practice offers a fun, beach-themed environment and provides comprehensive dental and orthodontic services for children.

Key Responsibilities:

• Greet patients and families warmly.
• Efficiently check in patients, verify insurance, and collect necessary documents.
• Answer phones and assist with inquiries.
• Schedule and confirm appointments.
• Process payments and discuss financial arrangements.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Communicate with clinical staff to ensure seamless patient care.
• Assist with administrative tasks and maintain a tidy front office, waiting room and patient restroom.

Compensation and Benefits:

• Health, dental, and vision insurance options.
• FSA/HSA.
• Short/Long Term disability options.
• 401(k) with up to 4% matching.
• Paid time off and paid holidays.
• Embroidered work tops/scrub sets provided.
• Free dental cleanings for employees after 90 days; free pediatric dental care for immediate family members under 16 after 90 days.
• Free orthodontic treatment for employees after 90 days; 50% off orthodontic treatment for immediate family members after 1 year.
• Practice-wide monthly bonus structure.

This position offers an opportunity to be the welcoming face of a family-centered, fast-paced dental practice dedicated to providing exceptional dental care to children and orthodontic treatment to children and adults!

Requirements

 Qualifications:

• 1+ years of experience in a front office role (dental/medical office experience preferred; training provided for the right candidate).
• Positive, team-oriented attitude with a passion for excellent patient care.
• Exceptional customer service and communication skills.
• Strong organizational skills and attention to detail.
• Comfortable discussing financial options and insurance coverage.
• Empathy, patience, and a genuine desire to help others.
• Proficiency with computer systems and scheduling software (experience with dental software is a plus).
• Bilingual in Spanish is a plus but not required.