About the Role:

Grade Level (for internal use):

The Team:

The Customer & Growth Office, a new shared capability within Market Intelligence, partners closely with the Sales organization to deliver a differentiated customer experience. This group enables our sales team and businesses by overseeing customer success, sales operations, and implementation of commercial technology. This includes Salesforce, alignment to targets in strategic growth areas, and empowers accelerated growth and delivery by putting the customer at the core of everything we do – driving a full customer experience that differentiates us from our competitors.

The Proposal & Customer Assessment Team is part of the broader commercial operations. An enabling function to assist with due diligence questionnaires, risk assessments, audits, and other customer inquiries. Our goal is to enable new revenue generation via RFX & deliver superior customer satisfaction by providing high-quality proposals & relevant information during pre/post-sales. We serve a vast array of clients across geographies and are committed to the client-first mindset. The Audit Lead will focus on managing the inquiries received for Market Intelligence.

Responsibilities and Impact:

This position within the Proposal & Assessment Team is integral to supporting Market Intelligence commercial teams in responding to the growing volume of client audits and inquiries. The person will collaborate closely with product, risk, compliance, legal, and functional teams, to ensure client requirements are met effectively.

• Managing client audits and due diligence questionnaires from end to end, maintaining awareness of internal controls and audit trends to uphold the efficacy of the audit process.

• Serving as the primary point of contact for our top customers, assisting them in meeting their vendor management requirements.

• Cultivating partnerships and closely collaborating with corporate and divisional groups to seek information and influence approaches and outcomes.

• Developing familiarity with Market Intelligence's audit processes and the company's cyber security policies, standards, processes, and controls.

• Tracking assessment and audit outcomes, management responses to address findings, and follow-up activities, and producing reports for executives and management.

• Undertaking additional tasks and responsibilities as directed by the team manager, while continuously enhancing the overall process to align with evolving industry standards.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $68,093 to $119,473. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive bonus plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor's degree in a related field, or equivalent professional experience in Third-Party Risk Management (TPRM), Audit, and Risk.

• 6-7+ years of relevant experience in conducting audits or responding to audits, within a SaaS-related business environment.

• Demonstrated understanding of client-initiated audits and organizational controls.

• Familiarity with CISA, ISO Standards, NIST, and SOC standards.

• Proven track record of building strong relationships resulting in successful outcomes.

• Ability to collaborate effectively with a global team spanning multiple time zones.

Competencies:

• Exceptional communication and interpersonal skills, adept at engaging and influencing stakeholders across all levels. Demonstrated flexibility and negotiation prowess to achieve optimal outcomes.

• Proficient in efficiently managing multiple concurrent projects, with a keen ability to adapt as priorities evolve. Exhibits creativity and perseverance in devising solutions.

• Possesses strong analytical and problem-solving capabilities, proficient in assessing complex information and formulating actionable strategies.

• Fosters robust working relationships with internal colleagues, facilitating collaboration and synergy within teams.

Right to Work Requirements:

This role is limited to p