Clinical Product Consultant - UM
Iodine SoftwareAbout the role
Join us. Let’s make a direct impact in healthcare.
Being an Iodine employee means becoming part of something bigger - using clinical AI technology to drive smarter healthcare processes and positively impact patient care.
Who we are:
Recognized as one of Austin’s best places to work, we are a collaborative and dedicated team with innovation built into our DNA. Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations - by automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.
What you’ll do:
As the clinical subject matter expert in UM, you will serve as an integral contributor and leader in the delivery of AwareUM to our clients. You will have a voice in product growth and direction, the sales process and implementation and delivery of the product interacting with clients from executive to end user. Specifically, you will:
Execute on the product and services road map as per our strategic plan for AwareUM.
Collaborate with the UM product team to manage the product development roadmap and deliver on go-forward plan milestones balancing client requests with investment in new capabilities that deliver on the vision for the product
Collaborate with the UM growth team and support a smooth sales delivery process that results in achievement of targeted growth expectations
Collaborate with the CX team to create a seamless, integrated, and consistent user experience
Actively manage the client experience to deliver on implementation milestones, manage client support requests and expectations and monitor client successful use of the product
What we’d love to see:
Minimum Requirements (Education, certifications and experience):
Bachelor of Science in Nursing (BSN) or equivalent (with RN licensure)
8+ years of clinical experience in acute care setting
2+ years of experience in utilization management
Accomplished speaker, presenter, and influencer
Experience managing a Utilization Management team in an acute care setting
Knowledge and understanding of Utilization Management, Quality Management, Care Management, and/or Chronic Condition Management within hospital systems, post-acute providers, and/or payers.
Demonstrates an understanding of evolving reimbursement models, including commercial payers, Medicaid and Medicare.
Demonstrates an understanding of CMS regulations as it pertains to IPPS and OPPS
Works effectively on a multidisciplinary team.
Demonstrates the ability to lead and manage projects.
Demonstrates flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information with internal and external clients
Ability to effectively and efficiently work remotely
Proven history of collaborative, team-focused approach
Excellent oral and written communication skills
Ability to travel 20-50% of the time, to domestic locations for client or business meets.
Preferred Requirements:
Experience as Senior Leader (Director or VP) of Utilization Management in acute care setting
Active and current Case Management Certification
2-3 years’ experience with MCG and/or Interqual products and services.
Healthcare Consulting experience
Experience in the software training and education for health-care related products preferred
Knowledge of core software applications including google, excel, power point
Travel to and from company headquarters is required for mandatory onboarding and company meetings.
Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
What we offer:
Comprehensive Healthcare: Fully covered medical, vision, and dental benefits for employees, plus generous dependent coverage.
Telehealth Services: Convenient access to telehealth services tailored for remote work.
Savings Accounts:
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