Vibee - Seasonal Operations Lead 2026

Job Summary:

WHO ARE YOU?

Do you enjoy live events? Do you excel in fast-paced, creative environments? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on…

WHO ARE WE?

Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world’s leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought-after destinations.

THE ROLE

Vibee is looking for a Seasonal Operations Lead to provide excellent customer service and lead our seasonal Brand Ambassador’s in our VIP Experience’s. This position will lead the team while working closely with Supervisor(s) and Venue Manager(s) to ensure amazing VIP Guest experience through venue activation. This position will report to the Venue Manager(s). This is not a remote position.

RESPONSIBILITIES

• Perform routine venue walkthroughs throughout the operating day to ensure opening and closing procedures are completed, operational standards are maintained, and any issues are identified and escalated to the Onsite Operations Supervisor in a timely manner
• Monitor staff coverage and notify Supervisors of gaps or concerns
• Ensure operational areas remain organized, clean, and activation-ready
• Reinforce operational expectations, appearance standards, and guest service behaviors
• Monitor guest flow and identify opportunities to improve efficiency
• Assist with inventory checks and equipment accountability
• Support implementation of venue procedures and operational initiatives
• Actively engage with guests to ensure a positive experience
• Support Supervisors in managing VIP arrivals and special activations as directed
• Maintain a professional and welcoming presence throughout the venue
• Assist in monitoring compliance with venue policies and safety standards
• Report hazards, incidents, or operational risks immediately
• Support emergency response procedures when necessary
• Monitor radio communication and determine appropriate response to operational needs
• Create daily task assignments for Supervisor to approve
• Provide break coverage for team members

QUALIFICATIONS

• 1 -2 years of experience in event production, retail activations or onsite operations
• Strong leadership, floor management and communication skills
• Ability to work long hours with a flexible schedule, accommodating operational needs
• Capable of responding professionally to changes and unexpected situations in a dynamic event environment

WORK ENVIRONMENT

• Must be able to tolerate loud noise levels & busy environments on site at our events
• May sit for extended periods of time and work in drastic temperature climates
• Must be willing to work during evening and weekend hours, as required, to meet deadlines
• Must be willing to travel as required

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Vibee strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consiste