Senior HR Operations Specialist France and Belgium

<p><strong>Join our Movement and Champion Restaurant Culture! 💚</strong></p> <p>At TheFork we believe that the best things in life happen around the table. <br>As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.</p> <p>We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. <br>If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.<br><br>👉<a href="https://www.careers.thefork.com"> Discover life at TheFork</a></p> <p><strong>What you will do: </strong></p> <p>As a <strong>Senior HR Operations Specialist France and Belgium, </strong>you will report directly to the Senior HR Manager France and Belgium based in Paris and will be part of the Global HR operations team (Europe). You will support the HR team by taking care of our employees, from the moment they sign the offer letter, to the moment they leave the company. In this role, you will ensure smooth HR operations, compliance with local labour laws, and efficient support for employees and managers across various HR functions. You will also manage large volumes of HR data, ensuring accuracy, confidentiality, and effective reporting.</p> <p>Employee Support:</p> <ul> <li>Serve as the first point of contact for employees on pay, leave, benefits, and policies, resolving their queries through our ticketing tool, ServiceNow.</li> <li>Communicate with employees via emails and Slack to address various concerns.</li> </ul> <p>HR Administration:</p> <ul> <li>Manage employee files and handle administrative tasks such as contracts, addendums, and processes for foreign employees.</li> <li>Oversee the management of employee absences and coordinate with the occupational doctor and health insurance providers.</li> <li>Participate in the onboarding and offboarding processes to ensure smooth transitions. </li> <li>Manage lunch vouchers and CESU checks</li> </ul> <p>HR Data & Reporting:</p> <ul> <li>Enter and maintain employment data in our HRIS, Workday, keeping all tools and data up to date.</li> <li>Prepare HR reports to provide insights and updates to the management team.</li> <li>Support the establishment and ongoing administration of the CSE as required. </li> </ul> <p>Payroll & Compliance:</p> <ul> <li>Prepare all French and Belgium payroll inputs and