Account Executive

Salary Range: $90,000

 

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

 

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

 

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

 

 

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Philadelphia, PA this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
• If you live more than 50 miles from the Aflac offices located in Philadelphia, PA, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

 

What does it take to be successful in this role?

• Proficient in broker and industry practices as pertains to product, enrollment techniques, and service needs of the client
• Experience in a service related area such as client services, sales support, coordinating activities associated with the processing of group enrollments (preferred)
• Excellent negotiation, presentation, public speaking, written & verbal communication skills
• Self-motivated and willing to have difficult conversations with internal and external stakeholders to help guide and grow the business.

 

Education & Experience Required

• Bachelor’s Degree in Management, Marketing or Business Administration
• Up to six years of job specific experience in relationship management

Or an equivalent combination of education and experience

 

Travel

• Less than or equal to 25%

 

Principal Duties & Responsibilities

• Responsible for contributing to sales growth goals through strong relationships with existing clients, and working collaboratively to develop solutions that improve enrollment growth opportunity.
• Responsible for developing, implementing, and maintaining overall account relationship and stewardship; builds, enhances and oversees the relationship with clients in an assigned block of business to ensure service needs are met and high satisfaction levels are achieved.
• In partnership with other market/sector sales professionals, proactively manages pre-renewal communications with the goal of enhancing re-enrollment effectiveness to drive persistence and profitability.
• Develops and maintains plans to support retention sales and product breadth growth within existing clients.
• Maintains, and executes complex client relationship plans to ensure the clients' overall service needs are satisfied and the business and profitability/retention objectives of the organization are achieved.
• Responsible for identifying cross sell and up-sell opportunities for new business and obtaining growth on the assigned block of business; attends/co-facilitates on-site, stewardship meetings to influence the renewal process; participates in finalist presentations and may offer pre-sale support.
• Understands and leverages Aflac’s enrollment capabilities, services, and tools; Develops and communicates ongoing enrollment strategy with both internal/external partners; works with career associates, brokers and clients to gather enrollment requirements, e.g., enrollment dates, number of employees, benefit participation rules, plans to be offered, type of systems currently used, SLA’s, enrollment type and key milestone dates.
• Partners with sales representatives, provides thorough customer updates, broker feedback, and other pertinent action items that contribute