Banquet Server

Southall is a premier destination where nature, hospitality, and craftsmanship come together to create an unforgettable experience. Our commitment to excellence extends to every aspect of our property, including our beautifully appointed indoor meeting spaces and scenic outdoor event venues. We are currently seeking a Banquet Server to join our dynamic Events team and help deliver exceptional service to our guests during private events, weddings, and corporate gatherings.

The Banquet Server is responsible for providing outstanding food and beverage service during events, ensuring guest satisfaction, and maintaining the highest level of hospitality and professionalism. This role involves close coordination with the Banquet Captain and event operations team to execute seamless functions according to Banquet Event Orders (BEOs).

Key Responsibilities:

• Deliver prompt, professional, and courteous service to all guests during events

• Review and understand all BEOs and attend pre-event briefings to ensure awareness of special requirements or guest needs

• Verify event setup and presentation meet standards and guest expectations

• Communicate guest feedback, needs, or concerns promptly to the Banquet Captain

• Maintain cleanliness, safety, and organization in service areas and event spaces at all times

• Handle tableware and service equipment with care to minimize breakage and ensure cleanliness

• Ensure all banquet equipment is in working condition and report any issues promptly

• Assist with setup and breakdown of banquet spaces, including linens, furniture, décor, and service items

• Adhere to all safety and sanitation procedures in compliance with company policies

• Support a team-oriented environment with a focus on guest satisfaction and collaboration

Skills & Qualifications:

• Excellent attention to detail and time management skills

• Strong verbal communication and interpersonal abilities

• Courteous, professional, and guest-focused demeanor

• Ability to work well both independently and as part of a team

• Calm and composed under pressure

• Organized and proactive approach to service

• Trustworthy and reliable

Requirements:

• High School Diploma or equivalent

• Ability to lift, push, or pull up to 50 lbs

• Ability to stand and walk for extended periods