Sr. Engineer, CloudOps - Federal Team

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
This position will play a key role in developing, deploying, maintaining, and operating Saviynt solution in alignment with Federal compliance standards and platform capabilities. Your expertise will contribute to maintain and operate identity access management solutions using Saviynt’s EIC platform, meeting compliance and quality. Strong cloud infrastructure and system administration management experience is expected. The responsibility also includes triage and resolving technical issues throughdebugging, research, and investigation.

WHAT YOU WILL BE DOING

• Perform customer deployments, migrations, and upgrades in the cloud environment.
• Installing and configuring Saviynt product(s) following installation procedure and organizational guidelines
• Troubleshooting and resolving incidents while collaborating with the development and IT teams to minimize downtime and maintain service quality
• Manage and maintain cloud infrastructure on platforms such as AWS, Azure, or Google Cloud. Monitor cloud resources to ensure availability and scalability.
• Automate any manual work being performed pre/during/post deployments. 
• Troubleshoot cloud-related infrastructure incidents and issues.
• Develop and maintain CI/CD pipelines to ensure reliable and efficient software delivery. Monitor and troubleshoot issues within the CI/CD pipelines.
• Automate infrastructure setup and maintenance using Infrastructure as Code (IaC) tools.
• Collaborate with development, operations, and QA teams to improve deployment processes.
• Maintain compliance with security and quality standards throughout the CI/CD pipeline
• Creating and maintaining technical documents for cloud infrastructure and related processes.
• Design and implement novel solutions to automate cloud-environment provisioning.
• Developing automation solutions to streamline processes, such as creating scripts to run specific tasks on systems. Developing and implementing automation scripts to reduce repetitive tasks and eliminate human error.
• Configuring and deploying monitoring tools

WHAT YOU BRING

• U.S. Citizenship: Applicants must be United States citizens.
• Master’s Degree in an Engineering discipline, or a bachelor’s degree and 7+ years of professional software engineering experience
• 7 years supporting AWS/Azure environments and native services
• 5 years working experience with containerization technologies (e.g., Docker, Kubernetes)
• Experience with managed Kubernetes services, including Amazon EKS
• Certified Kubernetes Administrator (CKA) or equivalent Kubernetes certification strongly preferred
• 5 years working within a DevOps or CI/CD environment (e.g., Jenkins, GitLab CI, Travis CI)
• 5 years scripting (preferred languages Python, Java, or BASH)
• 7 years working within Linux (e.g., Red Hat, CentOS) environments
• 5 years supporting Network Integration using cloud native services
• Experience building, scaling & monitoring infrastructure needed for SaaS-based applications and services
• Experience with version control systems (e.g., Git)
• Expertise in infrastructure as code (e.g., CloudFormation, ARM, Terraform, Ansible, Chef, Puppet)
• Experience with configuring, deploying, and operating public cloud services (e.g., Azure, AWS)
• Experience with network features, e.g., cloud network topology, BGP, routing, web (REST) APIs
• Database: Extensive experience in database operations & MySQL
• Experience invoking REST/SOAP web services using tools such as Postman
• Strong domain knowledge in Identity and Access Management (IAM)
• Strong understanding of cybersecurity principles and best practices


• Meet US persons on US soil requirements
• Undergo full background investigation/screening
• Undergo IAL3 requirements (Identity proofing to include I-9 document verification, biometric collection, and mailing address confirmation)

If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
- Data Classification, Retention &