Clinic Practice Manager - Park Cities Clinic

Clinic Practice Manager - Park Cities Clinic

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
This position is accountable for the day-to-day management of the operations of the clinic including but not limited to supervising and developing staff, delivering "Best Practice Customer Service Standards" and effective implementation of clinic work processes utilizing institutionally determined standards and working with clinical Medical Directors. 

EDUCATION AND EXPERIENCE:

Required Education:
Master’s degree (MBA, MHA or MPH) or bachelor’s degree in business administration or healthcare administration 
 

Required Experience:
At least 3 years of effective leadership experience in a healthcare environment in a large and complex organization with a Master's Degree or 
5 years of effective leadership experience in a healthcare environment in a large and complex organization with Bachelor's Degree. 

Experience managing multiple specialties strongly preferred - this clinic has 8+specialties
 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

JOB DUTIES

• Responsible for optimization, growth, performance, safety and financial results of designated portfolio of clinics spanning multiple locations or/and specialties with independent management structures at each location including the strategic planning and management for all clinical activities of the practice. This includes oversight for the patient care and business operations of the practices.
• Develops an efficient and effective collaborative relationship between staff and faculty members, while fostering a positive working relationship. This includes the development/implementation of staffing models, streamlined workflows, meaningful reward and recognition programs, opportunities for ongoing professional development, onboarding programs, and communication plans.
• Assures provider fulfillment of all obligations and responsibilities related to patient care effort, as well as assuring complete compliance with all federal and state regulations and laws. Works with Medical Director, Departmental and health system leadership on programmatic development and associated key performance metrics. Arranges for appropriate call and escalation schedules as needed.
• Optimizes access and referral management activities. Establishes pathways to reduce lag times, ensures financial transparency, manages slot