Solutions Engineer - Senior

JOB PURPOSE

The Solutions Engineer – Contract Logistics will play a pivotal role in designing winning, customer-centric logistics solutions that strengthen DP World’s market leadership in integrated supply chainservices.

· This role combines engineering precision, commercial acumen, and innovation to deliver operationally feasible, cost-effective, and sustainable solutions for new and existing customers across the global DP World network

Key Responsibilities

1. Solution Design & Business Winning

· Lead the design of end-to-end warehouse and distribution solutions for customer RFQs, bids, and

renewals.

· Translate customer requirements into optimized layouts, process flows, storage strategies, and

automation concepts.

· Develop compelling solution narratives and data-backed value propositions that position DP World as the

logistics partner of choice.

· Support business development teams with engineering models, costing, and technical content that enhance

our bid competitiveness and win rate.

· Partner closely with Operations, Commercial, and IT to ensure designs are implementable, scalable, and

aligned with DP World standards.

2. Engineering, Analytics & Optimization

· Build detailed models to analyze order profiles, SKU velocity, throughput,

· Create 3D and AutoCAD layouts illustrating optimal space design, MHE zoning, and picking strategies.

· Assess automation and technology enablers (e.g., AMRs, AS/RS, robotic picking, conveyors) for business cases that drive long-term value.

· Support continuous improvement initiatives to ensure designs deliver expected ROI and KPIs.

3. Collaboration & Leadership

· Collaborate across DP World’s network of engineering, automation, and operations teams to benchmark and replicate best practices.

· Work with Finance and Procurement to define accurate cost-to-serve models, capex estimates, and supplier comparisons.

· Represent the technical function in customer presentations, solution walkthroughs, and bid reviews to communicate DP World’s engineering credibility and value.

· Support implementation handover to ensure smooth operational start-up and design integrity.

OTHER

· Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies

· Perform other related duties as assigned

The solution engineer is critical for growth and sustaining businesses

· Remote work- US, Canada, Mexico

QUALIFICATIONS

· Bachelor’s degree in industrial engineering, supply chain, or a related discipline.

· 1-2 years of warehouse related Engineering experience in 3PL, solution design, warehouse

engineering, or supply chain optimization.

· Strong expertise in:

· MS Office Suite, Visio

· AutoCAD/ Sketch Up/ Twin Motion or similar (layout and flow design)

· Exposure to warehouse operations/ Engineering within Tech, Consumer, FMCG, Retail market,

Ecom sectors.

· Most Certification

· Bilingual (Eng, Spanish, Portuguese, French)

Preferred:

· Lean Six Sigma/ Green Belt certification is an advantage.

Ability to travel up to 25% of the time or as needed

SKILLS

· Exceptional Communication:

An active listener and articulate communicator — able to express complex ideas clearly in writing

and speech. Confident presenting to individuals or groups at all levels, with a tactful and

professional approach when delivering facts or recommendations.

· Analytical Problem Solver: Thrives on tackling complex challenges, identifying root causes, and developing creative, practical solutions. Remains composed under pressure and persistent in pursuing answers.

· Detail-Oriented Precision: Maintains strong focus and attention to detail. Ensures accuracy and quality in every deliverable — believing that anything worth doing is worth doing right, every time. 

· Critical Thinker: Quickly identifies logical gaps and underlying causes. Learns rapidly, adapts easily, and applies sound judgment to make informed decisions in dynamic situations.

· Collaborative and Self-Driven: Works effectively both independently and within diverse, multicultural teams. Highly organized, proactive, and collaborative, fostering a positive team environment.

· Results-Oriented and Agile: Manages multiple priorities with discipline and a