Senior Product Manager, GraphQL Platform

Who We Are: 

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, décor, home improvement, housewares and more. Partnering with Product, Experience Design, Analytics and business leaders across Wayfair, our Engineering teams ensure that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.  

Our GraphQL Platforms team is building one of the foundational data platforms that all of Wayfair will use to power their frontends and we’re doing it with bleeding edge technology. Although the movement to GraphQL is still new to Wayfair, the federated ecosystem already handles over 10 billion requests per month. The Wayfair GraphQL team has been invited to conferences and community events, and have influenced the direction of the larger federated GraphQL specification. By taking this role you will have the opportunity to take adoption of this system to the next phase, teaching others to maintain incredibly performant, stable, and scalable systems. You will also learn how to influence a wide variety of senior leaders across different fields with direct support from your manager. Finally, the team is truly incredible. They are passionate, brilliant, and live by the team values of creativity, transparency, and always having fun.

What You’ll Do:

• Lead the product discovery, strategy, and roadmap for Wayfair’s GraphQL Platform
• Evangelize your products so that the organization understands your vision and how it helps drive their goals (e.g., Storefront / .com, Martech, Marketing, Personalization)
• Generate buy-in from leadership through transparency, translating technical and domain specific language into communications for broad & senior audiences
• Lead complex initiatives that span multiple product & business domains, ensuring coordination & full understanding to achieve the right outcome for Wayfair
• Keep your team healthy & engaged, partnering with your leads to smooth processes, build trust, and celebrate wins

What You’ll Need:

• 7+ years experience in software product management, with a focus on data-driven product discovery. Experience with technical products and leading cross-org initiatives.
• You’ve managed platforms and can identify generalized capabilities that meet clients’ specific needs, translating ideas into a vision & roadmap for what the platform can become 
• You effectively partner with your engineers to shape the architecture and are able to keep up in highly technical conversations
• Experience and/or interest in product managing development platforms and working with a customer base that is primarily comprised of teams within the company
• Experience with operating at scale (extremely high volume of developer & web traffic)
• Understanding of quality and performance concerns (latency, scalability, availability, flame graphs) 
• Strong communication skills; can explain difficult technical concepts to non-technical audiences but also comfortable chatting with engineers.
• Knowledge of federated GraphQL (key words, GraphQL, federation, Apollo, gateway, router, schema registry, operation registry)  
• Experience with shifts to service-based architectures
• Familiarity with the OKR planning model and setting measurable goals (KPIs) for development platforms

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please contact candidateaccommodations@wayfair.com.
 
Need Technical Assistance?
If you are having any technical difficulty submitting your application, please reach out to our careers team at careers@wayfair.com.
 
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re