Service Business Unit Technical Project/Program Management IV - (E4)

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$147,000.00 - $202,500.00

Location:

Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

• Owns service product development management

• Release new service product through service PDP

• Develop service product development plan, key milestones and deliverables, timeline, resource planning, budget

• In-depth understanding of customer HVM high value problem and service needs, establish service MRS

• Work with cross functional team stakeholders to define tasks, resources, to align on key deliverables and timeline

• Manages product portfolio by participating in BU product roadmap, product management , customer engagement.

• Assessment of customer key technical requirements, service value proposition, Conduct EVA analysis and calculate ROI, competitive landscape vs customer self service

• Use of Design for Service (DfS), AIx service features, COO to work with BU to achieve service productivity, cost, technical performance to meet customer HVP

• Own service product roadmap to align with BU product roadmap release and customer ramp plan

• Facilitates Intercompany communication to align on product strategies, provide guidance on pricing, spare level contents, and restricted part orders. Facilitates alignment meeting for product roadmap and  market proliferation

• Support or Lead as necessary effort and coordination between various intercompany groups (such as operations, Engineering and Global Program Management) to achieve divisional cost targets and improve operational metrics for reduction in Build cycle time, Period, Burden and Variance 

Qualifications:

• 7-10 years of experience

• Worked in Semi or Display Fab operation and /or equipment owner for >5 years experience . Good knowledge in Fab operation challenges to achieve product technical performance. Worked projects to support yield improvement, meeting financial profitability target.

• Demonstrates in-depth and/or breadth of expertise in semiconductor or display equipment and broad knowledge in business development, ROI, business acumen

• High level Project Management skills, knowledge and experience

• Experience in using AI capabilities ( Copilot, ChatGPT) at work

• Anticipates business and regulatory issues; recommends product, process or service improvements 

• Leads projects with notable risk and complexity; develops the strategy for project execution

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

• Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Additional Information

Time Type:

Full time

Employee