Field Applications Engineer

Why Work at Banner?

For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel. Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA.

Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.

Pay and Benefits

Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to:

• 401(k) with match
• Student Loan 401(k) match program
• Medical, Dental, and Vision Insurance Plans
• HSA (Health Savings Account) with company contribution
• Paid Time Off (PTO)
• Sales and Profit Sharing Elegibility
• Flexible work hours
• Life Insurance
• Paid Parental Leave
• Pet Insurance

Base Pay Range: $88,177 - $123,560

*Please note some career sites assign estimated compensation ranges that may not accurately reflect what is offered by Banner Engineering.

Position Summary

The Field Applications Engineer provides technical support to the sales region and helps expedite the sales cycle for more support intensive products; develops strong relationships with distribution and target customers in our East Sales Region. The ideal candidate will be located near Worcester, MA.  

This position reports to the Field Applications Engineering Manager

What You’ll Be Doing

This is a great opportunity for someone who enjoys working both individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.

Key Responsibilities

• Act as the Project Manager for opportunities involving complicated system solutions that mesh Banner platforms with industrial network systems
• Lead the effort to promote best practices for complex solutions within the Banner sales team and the independent sales rep teams
• Develop reference materials, white papers, and support videos to improve the customer experience and share internally
• Provide pre-sale and post-sale technical support for customers
• Be a resource for the regional Area Sales Managers at user plants and target OEMs
• Develop and maintain effective relationships with customers and distributors
• Attend sales calls as needed; you’ll also provide selling materials (samples, product information, technical documents, etc.) and presentations for key account and new product opportunities
• Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements, then work closely with the Area Sales Managers and engineering to implement those enhancements
• Promote and train on new products to distributors and target customers
• Develop methods and best practices for delivering outstanding service to our customers
• Manage internal and external brand communications with distributors and Area Sales Managers
• Help expand our BOM at the customer
• File on time, comprehensive trip reports into the SFDC account
• Report back on competitive products/applications at customer sites

What You Bring to the Table

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.

Required

• Bachelor’s degree in Engineering or related field plus 3 years of related experience
• In lieu of a degree, 10 or more years of experience in automation controls
• Excellent verbal and written communication skills along with a strong ability to follow up and maintain successful relationships
• Proven ability to manage multiple priorities, commitments, and projects
• Strong problem-solving ability with a proven track record of proposing and implementing new solutions
• Willingness and ability to travel to customer and distributor locations, up to 25% of the time with overnight stays