TAX SPECIALIST I - 73000767

Requisition No: 861180 

Agency: Department of Revenue

Working Title: TAX SPECIALIST I - 73000767

 Pay Plan: Career Service

Position Number: 73000767 

Salary:  $46,583.04 / annually 

Posting Closing Date: 09/23/2025 

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Florida Department of Revenue

General Tax Administration

Tax Specialist I

Tallahassee

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is a Tax Specialist I position in the General Tax Administration Program, Taxpayer Services Process, Tax Information Section. The incumbent provides guidance on policy and procedures regarding laws, collection activities and accounting principles from complex tax related inquiries to both internal and external customers. The incumbent also researches tax issues and laws and examines taxpayer accounts for compliance using the System for Unified Taxation (SUNTAX). Additionally, the incumbent may provide training and assistance in several areas of taxation.

MINIMUM REQUIREMENTS:

• Currently employed with Florida Department of Revenue.
• Two years of experience applying rules, regulations, policies, and procedures.
• Two years of experience communicating with customers to resolve inquiries.
• Two years of experience researching or analyzing accounts to make decisions for final determination working in the System for Unified Taxation (SUNTAX).
• The ability to communicate effectively in English and Spanish.

SPECIAL NOTES:

• The successful candidate will be required to answer a large volume of calls up to 7.5 hours a day.
• This position is eligible for teleworking after successfully completing training and meeting performance expectations. Training is conducted virtually in a socially distanced office environment. The successful candidate must complete all assigned training and is required to receive a score of at least 80% on each assessment (should any be necessary) in order to retain this position. 
• Proficiency in reading, writing, and speaking both English and Spanish to be verified through the hiring process.

SALARY: The hiring salary for this position generally will not exceed $3,881.92 monthly/$46,583.08 annually.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Trianny Berrios-Lazala, (850) 617-8443, Trianny.Berrios-Lazala@Floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.