Administrative Customer Coordinator I

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

 

Summary
Under supervision from a supervisor or manager , the Administrative Customer Coordinator I provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.

Essential Functions

• Interacts with customer and contractors - answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims.

• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork.

• Processes returns in Warehouse Management System (WMS) and maintains paperwork.

• Performs admin tasks for area or shift. Maintains filing systems and documents per Standard Operating Procedure (SOP).

• Pallet management - orders CHEP and white wood pallets for the site, reconciliation of pallet count, research into large pallet system variances.

• Using the location's WMS System, updates area or shift metrics as needed.

Additional Responsibilities

• Performs other duties as assigned. Work overtime as needed

Skills and Abilities

• Has the ability to make quick, reliable decisions that represent both the customer and Ryder.

• Strong verbal and written communication skills.

• Excellent organizational skills.

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

• Ability to work independently and as a member of a team.

• Flexibility to operate and self-driven to excel in a fast-paced environment.

• Capable of multi-tasking, highly organized, with excellent time management skills.

• Detail oriented with excellent follow-up practices.

Qualifications

• H.S. diploma/GED required

• Two (2) years or more as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendors and customers preferred

• Two (2) years or more operating forklift equipment preferred

•  Equipment certification may be required

Travel
None

Safety Sensitive

Non-Regulated Tech-Depending on location, may be required to operate equipment and be equipment certified

DOT Regulated
No

 

Job Category

Warehouse Clerical Support

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

Maximum Pay Range:

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal subm