Expert Demo Specialist - ERP / Business Operations - Remote

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

***ALTERA SALES DEMONSTRATION SPECIALIST - ERP / BUSINESS OPERATIONS***

 50% Travel

Remote Role - may live anywhere in continental U.S., near a major airport.

 

The primary purpose of this role is to prepare and deliver world-class Altera ERP demonstrations to prospective Altera opportunities in either a team or individual environment. This associate will leverage unique and knowledge and expertise to build client relationships and maintain loyalty.

 

RESPONSIBILITIES

• Work independently with mentors, peers, leadership and support to prepare and deliver competitive Altera solutions presentations
• Work with mentors, peers and leadership to enhance persuasive, consultative selling skills
• Work with mentors to expand knowledge of Altera solutions and presentation delivery skills
• Able to identify and promptly communicate solutions and process issues that could negatively impact quality presentation event outcomes
• Maintain knowledge of practice, industry standards, and legal & regulatory requirements as advancements are made in area of clinical and / or specialty; this is to include maintaining professional licensure, continuing education, professional organization membership and networking
• Develop and nurture client relationships throughout the presentation event process and other client-facing activities
• Develop and maintain core presentation skills and competencies
• Develop and maintain consultative selling skills with the goal of identifying client challenges & problems through discovery, prepare, and delivery
• Maintain current knowledge and expertise of Altera solutions, version releases and technology Collaborate with leaders to deliver presentation event opportunities, priorities, competitive messaging and differentiation
• Manage the presentation event process & readiness throughout request, discovery, preparation, delivery and post event debrief and follow-up activities according to established best practices guidance
• Coordinate & collaborate with configuration and technology support to utilize the most current demonstration environment(s), version releases, and integration availability to tailor, prepare and deliver a meaningful presentation
• Select available published scripts and supporting reference materials to prepare and tailor to best present the Altera solutions value while avoiding redundant modification
• Participate and contribute to the post presentation event review & quality improvement process. Identify best practices, provide & receive constructive feedback and develop enhancements to existing presentation materials and processes.
• Gather competitive intelligence during the presentation event process activities and communicate appropriately
• Participate in ongoing cross-train initiatives

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

Bachelor’s degree in accounting or equivalent/years of experience required.

Experience

• 4-7 years’ experience in hospital business operations, i.e. materials mgmt., purchasing, receiving, etc.
• Proficient in translating client requirements into engaging product demonstrations
• Proven track record of working effectively with senior health care executives
• 4+ years’ experience demoing ERP solutions preferred
• Direct experience with the Altera Sunrise and/or Paragon solutions, strongly preferred 
• In depth understanding of HR workflows, payroll taxing, benefits, and rules for individual states
• Experience in healthcare accounting with in-depth understanding of finance business processes including:
  • General ledger
  • Cost accounting
  • Accounts payable
  • Accounts receivable
  • Fixed assets and payroll, preferred.
• Healthcare supply chain workflow knowledge to include:
  • Procurement
  • Logistics management
  • Strategic sourcing
• Microsoft SQL experience: ability to write custom reports, preferred.

TRAVEL REQUIREMENTS

Future travel could be as high as 80- 90%, including overnight and occasional weekends (within the U.S.). Current travel is in the 50% range.

 WORKING ARRANGEMENTS

• Remote ro