Training Development Specialist

Position: Training & Development Specialist

Salary: $18.92 Hourly – Negotiable, plus shift/weekend differential, if applicable.

Location: Gaming Division

Reports to: Human Resources Manager  

RESUME IS NEEDED WITH EMPLOYMENT APPLICATION

 Responsibilities:

• Assess, plan, develop, and deliver individual and group training programs utilizing various technical, operational, and management tools.
• Assist in creating and reviewing training curricula, outlines, and instructional materials.
• Evaluate and recommend external vendor programs to meet training objectives.
• Create and prepare teaching aids, visual materials, computer tutorials (E-Learning/LMS), and reference materials tailored to specific training goals.
• Implement and revise instructional methods based on evaluation data.
• Evaluate training programs using data to recommend changes and improvements.
• Assist in planning and implementing departmental training goals aligned with strategic objectives.
• Develop and update procedural documents, newsletters, and training materials.
• Maintain effective communication with Gaming personnel and external customers.
• Handle course registration, attendance, evaluations, and data entry into training databases.
• Generate reports as needed by HR Manager/Director of HR, or other management members.
• Stay current with industry trends and best practices by attending seminars, workshops, and conferences.
• Maintain a well-organized training library and inventory.
• Provide exceptional service to all internal and external customers, maintaining a warm and welcoming atmosphere.
• Adhere to Tribal Personnel Policies, Standard Operating Procedures, and Gaming Division Policies.
• Maintain confidentiality and meet professional standards.

 Qualifications & Education: 

• High School Diploma or GED is required.  Associate degrees in Training, Education, Human Resources or a related field is required; bachelor's degree is preferred.
• Minimum of two (2) years of experience in developing and delivering training or educational programs.
• Alternatively, a minimum of five (5) years of relevant experience may be considered in lieu of formal education.
• In-depth understanding of adult learning principles and various training methods.
• Proficiency in instructional design, training program evaluation, and the ability to adapt methods to meet diverse needs.
• Strong communication skills, both verbal and written, along with excellent organizational and human relations abilities.
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and strong computer skills, including experience with Microsoft Windows applications.
• Experience with UKG or similar systems is preferred.
• Ability to work effectively under pressure and manage stressful conditions with composure.
• Knowledge or experience with tribal laws and ordinances, EEO, state, federal and local laws related to casino gaming regulations highly desirable.
• Must obtain and maintain a Mohican Nation Gaming License; undergo and pass a Criminal Investigation Background Check (CIB), as well as pre-employment drug and health screenings.
• Flexibility to work various shifts, including weekends and holidays.
• Demonstrated the ability to work courteously and effectively with individuals from diverse backgrounds.
• Willingness to attend all required training sessions required.
•  Eligibility for coverage under the employer’s liability insurance and must be at least 18 years of age.

 Work Conditions:

• Frequently sit, stand, walk, talk, hear, use hands, reach with hands and arms.
• Occasionally climb, balance, stoop, kneel, crouch, bend, reach above shoulder level, push/pull, crawl and lift and/or move up to twenty (20) pounds with assistance.
• Work is generally performed in an office setting and occasionally in a casino setting with a higher noise level and where cigarette smoke is prevalent.
• Specific vision abilities required by this job includ