***The location for this position is virtual/remote***

This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that offers Owned, Managed, and Franchised Hilton hotels world-class revenue management talent and tools. As the Senior Manager, Strategic Operations you will support the team that's helping hotels grow market share and outperform competitors. On the Strategic Operations team reporting to the Commercial Director, RMCC Americas, you will support a team working on projects including building and maintaining proprietary reporting and tools and managing a full tech stack which includes software like Salesforce.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Be a strategic partner within the Strategic Operations team to spearhead initiatives that inspire change, develop new processes, and maximize market share.
• Design, and implement tools, technologies, and efficiencies that improve commercial initiatives, streamline operations, and influence strategic decisions.
• Provide strategic advisory on analytics and data product adoption, ensuring efficient decision-making processes.

How you will collaborate with others:

• Partner cross-functionally with partners—including Data Science, Analytics, BI, and Commercial Services—to translate business needs into scalable data products.
• Organize monthly Strategic Operations team meetings that encourage code reviews and sharing of best practices, and brainstorm on current challenges or obstacles.

What projects you will take ownership of:

• Establish and track Key Performance Indicators (KPIs) for newly developed products, analyzing results and reporting successes and areas of opportunity.
• Oversee multiple cross-functional programs and projects of varying complexity, ensuring alignment across R