Subject Matter Expert (Public Works & GIS / Geographic Information Systems)

About the Subject Matter Expert (Public Works & GIS / Geographic Information Systems):
OpenGov's Subject Matter Experts bring their expertise to help design solutions using OpenGov technology for prospective customers and customers alike. Leveraging their deep government experience they design and create innovative ways to solve complex problems, delighting our customers and helping to drive our product roadmap. You’ll be the product expert spearheading the technical evaluation, demonstrating business value, handling tough objections, and leading a successful product evaluation during sales cycles to gain new customers.
*****If you have direct government experience, especially in these specific roles, we want to talk to you!:******• Public Works Technician• Public works Analyst• GIS Technician• GIS Coordinator• Associate Director of Public Works • Public Works Director / Director of Public Works• Management Analyst • Civil Engineer• Maintenance Management• Utilities, Waster water, Sewer Management
Subject Matter Expert (Public Works & GIS / Geographic Information Systems) Responsibilities:
• Share your expertise with the broader community by speaking at conferences, leading webinars, and hosting an OpenGov podcast• Serve as a trusted advisor to our Go-To-Market Team to plan, prepare, and demonstrate solutions• Conduct technical discovery to uncover pain points and challenging cases• Create and deliver presentations and demonstrations that address the needs identified through discovery• Become the trusted advisor by demonstrating deep product knowledge and real-world application to solve clients challenges and issues• Build strong relationships and develop customer technical champions• Provide technical support to RFP/RFI responses• Work closely with Professional Services teams to ensure a smooth transition of opportunities and stay current in deployment best practices• Collaborate with R&D, Marketing, and other departments on field observations and customer feedback that impact product roadmap and competitiveness• Support the creation, build-out, and maintenance of shared team assets including knowledge base and demonstration sites.
Minimum Qualifications:
• Bachelor's degree or equivalent work experience required,  preferably equivalent to or aligned with Public Administration or Civil Engineering• 5+ years in Government, preferably Public Works, GIS, Geospatial, or Civil Engineering• Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value• Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences