Bilingual Receptionist/Administrative Assistant

This is a remote position.

Role Name: Receptionist/Administrative Assistant

Schedule:

• Part-time (20+ hours per week)
  
• Mo-Thu 10 am to 4:30 pm; Fr 10 AM to 3:30 PM - EST
  

Client Time zone: US-based - EST (South American candidates preferred for time zone alignment)

Client Overview

Join a dynamic and growing legal practice where your contributions will have immediate impact on the firm’s success. This established law firm is in an exciting expansion phase, serving a diverse client base including both English and Spanish-speaking clients. The business owner values technology, maintains cloud-based systems, and believes in building strong relationships with both clients and team members. This is an opportunity to be part of a forward-thinking legal practice that prioritises growth, efficiency, and excellent client service.

Job Description

This is an excellent opportunity for a professional administrative assistant to join a thriving legal practice as a key front-office team member. You’ll be the first point of contact for clients, managing essential daily operations while working directly with the business owner in a collaborative environment. The role offers significant growth potential, with the opportunity to expand into client intake responsibilities as the practice continues to grow. You’ll be supporting a tech-savvy legal professional who values initiative, maintains organized cloud-based systems, and is committed to providing exceptional service to a diverse clientele.

Responsibilities

• Serve as the professional voice of the firm by answering and managing all incoming phone calls
  
• Coordinate and manage appointment scheduling and calendar systems
  
• Handle comprehensive day-to-day administrative operations to keep the practice running smoothly
  
• Support the business owner with various back-office functions and special projects
  
• Maintain organized filing systems and administrative processes
  
• Provide professional client service and support during business hours
  
• Assist with general office management tasks and operational efficiency initiatives
  

Requirements

• Excellent verbal communication skills with professional phone manner
  
• Proven experience in scheduling, calendar management, and administrative coordination
  
• Strong organizational skills and attention to detail
  
• Administrative background with office management experience
  
• Law firm or legal industry experience is highly valued but not mandatory
  
• Ability to work full-schedule (35+ hours per week) consistently
  
• Must be located in South America for optimal time zone collaboration
  
• Professional demeanour for client-facing interactions
  
• Comfortable working with cloud-based systems and technology
  
• Bilingual capabilities (English/Spanish) are a plus given diverse client base.