Vice President - Operations

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Oak View Group (OVG) is hiring for a Vice President of Operations  (Venue Management) who will oversee a variety of functions related to managing and supporting FF&E (Furniture, Fixtures & Equipment) projects, plan reviews, vendor relationships, and facility expenditure benchmarking. The role requires someone with a strong background in operations, major project management, and people leadership. This is an opportunity to drive impactful changes across OVG's operations and venue management efforts. . The Vice President of Operations will provide operational leadership across multiple teams within over 200 operating accounts. The role involves overseeing and driving key projects, managing vendor relationships, and implementing process improvements to enhance the operational efficiency of venues under OVG’s portfolio. This is a remote position that reports directly to the Senior Vice President (SVP) of OVG360 Operations. Previous experience within the sports and entertainment industry is highly preferred.

 

This role will pay a yearly salary of $150,000 to $175,000 and is bonus eligible.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

This position will remain open until March 14, 2024

Responsibilities

Operational Leadership:

• Supervise Venue Directors and ensure efficient operations across over 200 accounts.
• Lead and inspire teams to meet business goals while maintaining operational excellence.

Project & Consultancy Support:

• Support both internal and external clients with major renovation projects and new construction.
• Offer consultancy services for renovation and new development projects for OVG and third parties.

Business Development & Sales Support:

• Assist the Business Development team by responding to RFPs, creating client presentations, and contributing to budget development.

Supplier Management & Process Improvements:

• Research, identify, and negotiate new supplier partnerships to optimize corporate and field operations with a focus on supplier diversity.
• Lead efforts to improve processes and create operational efficiencies across all teams and departments.

FF&E & Capital Project Management:

• Oversee the development and management of FF&E budgets for both internal and external clients.
• Lead and manage capital improvement projects for the company’s venues, ensuring that projects stay within scope, budget, and timeline.

Communication & Employee Development:

• Lead monthly operations calls with field staff to ensure effective communication and alignment on key objectives.
• Represent the company in educational and professional development programs to maintain knowledge of industry trends and compliance requirements.
• Develop and mentor high potential Operations team members to encourage internal growth.

Qualifications

• A Bachelor's degree in Business, Finance, or Sports Management.
• A minimum of 10 years of experience in operations and project management, ideally within sports and entertainment sectors.
• In-depth understanding of industry regulations, rules, and best practices.
• Strong background in budgeting, financial analysis, and vendor negotiations.
• Experience with CAD software and other relevant industry tools.
• Ability to travel up to 40%.
• Union experience is preferred.
• Excellent communication, organizational, and multitasking abilities. Strong leadership skills to manage and develop a team.
• Strong attention to detail with the ability to oversee multiple projects simultaneously.
• Analytical mindset to identify and implement performance improvement opportunities.
• High-level proficiency in managing budgets and financials for large-scale projects.
• Ability to build and maintain positive relationships with internal stakeholders and external vendors

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