Senior Director, Revenue Operations

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Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 4,400 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include video analytics and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

 

WE WANT PEOPLE WHO ARE DRIVEN BY DATA, FOCUSED ON GROWTH, AND INSPIRED BY WHAT’S POSSIBLE

We’re looking for a driven, curious, and strategic Senior Director of Revenue Operations to join our high-growth organization at a pivotal time of transformation. Based in Boston, this senior leader will play a critical role in optimizing deal execution by designing efficient processes and leveraging smart automation. Their primary focus will be to deliver actionable insights that drive revenue acceleration. They will also lead change management across the Sales function, ensuring clear communication, seamless adoption of new initiatives, and a culture of compliance and continuous improvement.

 

WHAT YOU WILL DO

Revenue Strategy & Operational Excellence

• Architect and scale a global Revenue Operations strategy, aligning systems, processes, and GTM teams to support both near-term performance and long-term growth objectives.
• Own the enterprise-wide RevOps tech stack (CRM, CPQ, billing, analytics), driving strategic integration and automation across Sales, Marketing, Customer Success, and Product.
• Design scalable, data-informed operating models that improve deal velocity, expand margins, and reduce operational friction across the full revenue lifecycle.
• Partner with executive leadership on territory design, segmentation, incentive modelling, and global quota frameworks, continuously refining based on market evolution and strategic shifts.
• Lead innovation and transformation initiatives, including the adoption of advanced AI/ML technologies for predictive sales insights, churn modelling, and intelligent enablement at scale.
• Champion high-leverage initiatives like automated contract intelligence, dynamic pricing strategies, and real-time customer health scoring to support GTM efficiency and personalization.

Insight-Led Decision Making

• Define the enterprise analytics vision, building a centralized performance infrastructure that enables real-time visibility into pipeline health, commercial efficiency, and unit economics across regions and verticals.
• Lead executive-level insights delivery—QBRs, board reporting, and strategic reviews—that unlock opportunity and enable strategic bets.
• Establish and govern enterprise-wide data standards to ensure consistency and reliability across core systems (Salesforce, HubSpot, NetSuite, etc.).

Strategic Cross-Functional Leadership

• Serve as a senior stakeholder across GTM, Finance, Product, and Legal to streamline cross-functional revenue workflows—contract execution, pricing, billing, and recognition—while ensuring compliance and performance.
• Mentor and scale a high-performing RevOps team, developing emerging leaders and fostering a culture of accountability, systems thinking, and operational excellence.
• Drive change management across the business, ensuring adoption of new processes, technologies, and operating rhythms.

Industry-Focused Innovation

• Leverage deep knowledge of the sports performance and analytics landscape to develop and iterate GTM strategies tailored to elite sports teams, leagues, and performance organisations.
• Continuously monitor and respond to emerging trends in