Business Analyst 4

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank Global Fund Services (GFS) offers fund administration, compliance, legal administration, fund accounting, fulfillment, distribution and marketing, custody, securities lending, transfer agent and shareholder services and alternative investment product services. We provide the products and services necessary for fund sponsors to focus on investing while we protect their business interests and minimize risks.

As Transfer Agent, we act as liaison and provide service to over 200 mutual fund companies and their shareholders. We have numerous opportunities for individuals, with excellent multitasking abilities to provide a superior level of service within the mutual fund industry to our growing group of high profile clients and their shareholders. Efficient and detail oriented individuals will be able to showcase their talents and develop long lasting relationships through excellent verbal, and written communications.

Involved in all aspects of Transfer Agent Product and Development. Analyze business needs, including scheduling meetings, troubleshooting, problem solving, conferring with business line leaders, documenting, and updating written procedures.

The Analyst will work directly with both internal and external clients as well as third-party customers to obtain requirements necessary for support of the Transfer Agents Products and Services.  The Analyst will act as a liaison and will be the primary contact responsible for gathering requirements, coordinating the project plan meetings, engaging the appropriate parties, confirming the results and lead training for other co-workers and peers. The Analyst will lead the primary functions associated with File Transmissions, Sysload, Refresher Files, Mainframe Applications and as well as any System and Application Maintenances.  Additionally, the Analyst will work closely with internal business lines to ensure that the products and applications they oversee comply to the needs of our clients, customers, and TA business lines.

Participate in a culture of continuous improvement, risk-based thinking, and employee engagement driven by our ISO 9001 certification.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five or more years of direct experience (with project lead responsibilities), or eight or more years of related experiencePreferred Skills/Experience

• Undergraduate degree or business-related field
• Knowledge of the assigned business function and technical skills in addition to excellent organizational and analytical skills.
• Advanced knowledge of mutual fund industry
• Highly motivated with ability to think outside of normal protocol
• Keen attention to detail coupled with organizational and customer support skills
• Flexible and adaptive to change
• Strong analytical and troubleshooting skills with ability to problem solve 
• Proficient in managing projects and performing system analysis
• Ability to support multiple tasks in a dynamic working environment with minimal supervision
• A minimum of 10 years’ experience in Mutual Funds Operations
• Advanced knowledge of all GFS functions as well as a detailed understanding of TA Operations
• High degree of critical thinking skills and analytical abilities
• Ability to grasp details and relate them to larger concepts
• Ability to work effectively with internal and external customers in a fast paced environment
• Excellent PC, written, communication and time management skills
• Proficient with Macros and Visual Basic programming

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of three (3) or more days per week

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are de