People & Culture Partner - American Girl (Retail)

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

As a Retail Store site lead for P&C, partners with store leadership to meet the talent needs of assigned store(s).  Provides guidance, coaching, and direction regarding employee relations, performance management, development, staffing needs, and organizational changes.  Develops strong relationships and be seen as a trusted and valued business partner.  This position is the primary HR contact for all employee and management questions and concerns regarding employee performance, staffing needs, employee relations issues and general employment inquiries.  This position is also responsible for investigations for conduct-related claims, along with the conducting of terminations and administration of other disciplinary actions.

What Your Impact Will Be: 

Talent Acquisition:

• Responsible for developing hiring & sourcing plans to meet business needs.
• Independently screens, interviews, hires, and onboards talent for regular hourly and seasonal positions. Works in partnership with HR & Retail leadership for exempt roles. 
• Manages job postings across all advertising channels to attract strong talent for regular and seasonal positions in a timely manner while minimizing spend. 
• Evaluates advertising performance and provides proactive recommendations for optimizing advertising across channels (print, social, digital).
• Supports Global Onboarding team in conducting new hire orientation, including ensuring all legal and company required paperwork is completed accurately, thoroughly, and within designated timeframes.

Employee Relations:

• Investigates and resolves employee relation issues, providing input on performance and development needs.  Ensures leadership is properly informed on findings and partners with execution of next steps.  Ensures proper documentation. 
• Partners with Employee Relations and/or legal on investigations of Harassment and other conduct-related claims, along with the conducting of terminations and administration of other disciplinary actions.
• Assists with the rollout, communication of new policies, practices & programs, and provides design input as appropriate.

Talent & Org Development:

• Ensures the successful implementation of corporate programs such as Accelerating Performance, Career Action Planning, Org & Talent Planning, and Global Engagement Surveys/action plans.
• Identifies organizational development needs and provides training options. 
• Ensures store employees complete required compliance trainings.

Employee Engagement & Culture

• Partners with store leadership to assess and create a plan to drive employee engagement & an inclusive culture. 
• Partners with store leaders to conduct round tables and other forums that strengthen communication, create touchpoints for employees to share what's on their minds, and enhance the team culture. 
• Promotes store recognition programs and activities such as AG Star Awards Program, Matty Awards, etc.
• Leads store-based committees such as employee committee, recognition committee as applicable.
• Organizes and/or leads community facing events/volunteer opportunities.  
• Partners with store level management and HR leadership to ensure all activities and celebrations are within budget.

HR Systems & Administration

• Responsible for data accuracy & system updates, including Workday data integrity, running reports, and ensuring proper documentation, payment and maintenance of records in accordance with retention guidelines and company standards.

Qualifications

What We’re Looking For: 

• 4+ years of HR Generalist Experience including investigations, coaching & effective sourcing, recruiting and screening practices. 
• Extensive knowledge of State and Federal employment laws pertaining to hiring, employee relations, etc.
• Knowledge of Human Resources principles and practices.

Key Skills & Competencies:

• Strong leadership, coaching and problem res