Tier 3 Subject Matter Expert (SME)

Minimum Clearance Required

Top Secret SCI

Responsibilities

I2X Technologies is a reputable technology services company to the Federal Government.  Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country.  We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states.  Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

 

I2X Technologies is seeking a Tier 3 Subject Matter Expert to support ongoing activities for a customer in Fort Meade, Maryland. This position will be on-site and will require an active Top Secret Clearance. 

• Provide system and network optimization design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.

• Resolve escalated network and security support issues (Tier 3).

• Independently conduct network assessments, identify possible vulnerabilities, and recommend/develop solutions to problems found.

• Lead development of network documentation, diagrams, and standard operating procedures. This includes creating and maintaining Engineering Implementation Plans (EIPs).

• Support Continuous Service Improvements (CSI).

• Active participation in Root Cause Analysis for Problem Management activities.

• Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments.

• Manage vendor relationships, including engagement on Incident Support activities and ensure timely delivery of program deliverables.

• Monitoring, capacity planning, backup, and recovery of network equipment

• Keep up with technology trends.  Evaluate and recommend new technologies, tactics, and tools to improve service delivery.

• Mentor and coach junior engineers, including providing training and support as required.

• Provide testing support for the setup, installation, and transition to operations of service infrastructure devices, NMS and tools.

• Support administration, patching, configuration, and sustainment activities

• Function as the primary COOP capability support engineer.

• Review ACAS scanning and findings reports. Provide engineering support to the program ISSM/ISSO to mitigate findings.

• Support lifecycle sustainment and refresh activities.

• Utilize the designated ticketing system to document resolution and develop knowledge management artifacts.

• Consult and collaborate with OEM resident and TAC engineering support provided by the government to ensure program operational and engineering needs are supported.

 

Qualifications

 

• Bachelor’s degree and 12-15 years of prior relevant experience or Masters with 10-13 years of prior relevant experience. Specific years of related work experience may be substituted for a degree at the Hiring Manager's discretion.

• Active DoD clearance at the Top-Secret level with SCI eligibility

• Security+ Certification or other DOD 8570 IAT Lvl II Certification

Desired Experience and Skills:

• Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.

• 10+ years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.

• Strong understanding and in-depth knowledge of IP network/subnet addressing.

• Experienced and adept at developing and maintaining technical documents, analyses, and reports.

• Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.

• Ability to travel up to 10% including OCONUS potential travel.

• Experience with Juniper route, switch and security appliances. (MX, EX, SRX)

• Experience with Session Initiation Protocol (SIP) implementation and design concepts.

• Experience with Ribbon Session Border Controllers (SBC)

• Experience with SolarWinds configuration and maintenance.

• Experience with Splunk