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Health Club Receptionist

Soho House & Co
Italyfull_timeVerifiedPosted 26 Sept 2025

About the role

We are looking for a Health Club Receptionist, with the following duties:

  • Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk.
  • Controlling flows – ensuring safe practices of Members and Guests.
  • Responsible for procedures related to opening and closing of the departments.
  • Accounting of bill payments, via House Seven and Book4Time.
  • Scheduling personal training sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled.
  • Ensure cleanliness of departments, changing rooms, and group training studios on daily basis
  • Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room.
  • Transportation of dirty towels and trash from the changing room(s).
  • Restocking of amenities changing room(s).
  • Reporting of any defects in changing room(s) and/or in the Gym.
  • Vacuum, sweep, and mop daily.
  • Sanitization of equipment
  • Understanding and knowledge of property amenities and services.
  • Assisting guests as needed.
  • Performs other duties as assigned by supervisor/manager.

Requirements

  • Flexible schedule
  • Capability to stand for many hours
  • Detail & Service Oriented
  • Experience in reception or office management
  • Ability to multitask and work in a fast paced environment
  • English language is a must.

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Company

Soho House & Co

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