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WM

Senior Director, Collection Operations

WM
United States, United StatesRemotefull_timeVerifiedPosted 27 Aug 2025
💰 $250,110/yr($185,220/yr$250,110/yr)

About the role

I. Job Summary
  Leads, guides and influences Area Collection Director activities and performance of financial results and productivity of multiple Operating Units. Ensures that Operating Units meet or exceed annual objectives and successfully implement organizational initiatives. Provides field leadership and support for standardizing operating practices and driving operations improvement.   This role can be based remotely in the United States. 
  II. Essential Duties and Responsibilities
  • Works with the Market Area General Managers, Area Collection Directors, Area Optimization Directors, Area Fleet Directors, Area Dispatch Managers, Operations Improvement Managers, Area Logistics Experts, District Managers, Fleet Managers & Operations Manager to effectively drive performance improvement opportunities.
  • Supports analysis and reviews of the day-to-day operations of the District.
  • Provides daily support to Management Teams to understand how to use tools and processes in relation to the SOP's
  • Leads review of asset allocation to ensure appropriate spare ratios, capital efficiency and asset disposal, when necessary.
  • Partners with Corporate Operations & Optimization with proactive reviews and assignments.
  • Promotes understanding and partnership of formulated action plans for front line management in conjunction with the Area Leadership Team and District Managers.
  • Participates and supports regular P&L progress reviews to ensure that budgets are met with emphasis on Revenue, Revenue Reduction, Route Profitability, Customer profitability, Labor Costs and Maintenance Costs.
  • Collaborates with Area and Corporate operations & Optimization and sales management to implement and manage programs such as NDO, eRL, WM Way, as needed.
  • Serves as operations advisor to Corporate leadership.
  • Provides direct support and leadership in the event of a natural disaster, labor issue or as requested.
  • Provides Operations support and consultation to Group SVP.
  • Performs other duties as assigned.
  • Travel up to 70%. 
III. Qualifications
  A. Required Qualifications   The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US. 
  • 12+ years previous experience in the waste, environmental services, energy or transportation industry. 
B. Preferred Qualifications
  • Bachelor's Degree (Accredited) 
IV. Physical Requirements
  Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
  • Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits   The expected base pay range for this position across the U.S. is $185220 - $250110. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
  At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. 
  If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing netw

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