Joybird is the leading maker of handcrafted, custom-built furniture for the modern home and office. Through an innovative online shopping model, Joybird is transforming the way people purchase furniture by putting the customer at the center of the design process. With hundreds of fabrics, finishes and custom dimensions to choose from, each piece of furniture is as unique as the customer creating it. Inspired by mid-century modern design, LA-based Joybird utilizes responsible sourcing and manufacturing practices and offers a 90-day home trial.

Job Summary:

This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience.

Job Description:

New Store Opening in Costa Mesa Area! We are interviewing NOW for our store opening May 2025!

Are you outgoing and energetic?
Are you looking for a place to make a great living AND make a difference?

A Design Sales Associate career with Joybird may be just what you are looking for! At Joybird we are committed to improving our customers' lives by helping them transform their houses into homes.

As a Full-Time Joybird Design Sales Associate you will enjoy excellent benefits including:

• Health Insurance through Blue Cross/Blue Shield
• Dental and Vision Insurance
• Paid Time Off
• 401k with match
• Health savings account
• MAJOR FURNITURE DISCOUNTS

Our Design Sales Associate team members bring a wide variety of sales and non-sales-related experience. We have previous high school and college athletes, hotel/restaurant associates and servers, retail managers, stay-at-home parents returning to work and much more. We hire for ambition, attitude and ethics then train for furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them.

Schedule: 8 hour shift - Full-time
Pay: $18 per hr + commission
Location: 3321 Hyland Ave., Costa Mesa, CA 92626 - Store Opening May 2025!

MINIMUM REQUIREMENTS:

• 18 years or older
• 2+ years retail sales experience with shift supervision experience preferred
• Strong interpersonal and customer service skills required
• No travel required
• Availability to work a flexible schedule including mornings, evenings, weekends, and holidays - we're closed Thanksgiving and Christmas!

Employee Rewards:
BRAVO POINTS – save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS!

KEY RESPONSIBILITIES (other duties as assigned):

• Responsible for opening and closing the store and performing other duties in the absence of management.
• Assigned and are responsible for opening and closing the store with store keys and alarm code
• Responsible for daily sales reporting to the retail leadership
• Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
• Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
• Maintaining the showrooms design and visual standards using merchandising guidelines.
• Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
• Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
• Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

SCOPE & IMPACT:
This role supports retail store financial performance. Locations currently have annual targets between $5-8M in annual sales.
 

PREFERRED REQUIREMENTS:

• Passion for driving the customer service experience
• As a Key Holder you exhibit an aptitude for managerial responsibilities
• Knowledge of furniture industry a plus
• Ability to work well both indepen