UX Design Director

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

 

Please note: this position can be based from the Palo Alto or San Ramon, CA office.

 

What you’ll do: 

 

In this role, you'll lead a team specializing in onboarding and continued learning experiences at SAP. You'll oversee the UX design strategy and execution across all aspects of user engagement. You'll manage collaboration between your team and cross-functional partners to conceptualize and create intuitive, user-centric onboarding experiences that set a high standard for user engagement and satisfaction. Your role extends to guiding the UX strategy for educational content, ensuring consistency and clarity in all learning materials. Leveraging your team's expertise in UX/UI design principles, interaction design, and user-centered design, you’ll drive the elevation of usability and accessibility in our products' learning journeys, ensuring a seamless and enjoyable user experience. 

 

What you bring: 

 

You bring extensive experience in UX/UI design leadership, with a robust portfolio demonstrating your team's proficiency in creating impactful and user-friendly interfaces. Your deep understanding of design principles allows you to guide your team in translating complex concepts into intuitive and engaging designs that enhance user comprehension and interaction. Strong leadership skills enable you to mentor and inspire designers, driving excellence in UX design within the team and organization. You excel in collaborating with stakeholders to understand user needs and business objectives, translating them into innovative and effective UX solutions. Your attention to detail ensures that every interaction aligns with usability standards and enhances the overall user experience. 

 

Expectations and tasks 

 

• Oversee and guide the creation of UX design strategies for onboarding and learning experiences, ensuring alignment with product goals, user needs, and overall business objectives 

• Oversee the creation of high-fidelity designs, prototypes, and design systems that enhance the usability and accessibility of onboarding flows and educational content 

• Manage partnerships with product managers, developers, and other stakeholders to generate innovative and user-centric product experience concepts 

• Lead collaboration between UX designers, product managers, content strategists, and developers to integrate visual design seamlessly into product experiences 

• Conduct and oversee design reviews, providing constructive feedback to ensure the highest quality of visual execution across all projects 

• Guide continuous research and stay up-to-date on the latest UX design trends and technologies, influencing the future of user experience 

• Champion design best practices and establish new patterns that can be contributed back to a design system that ensures consistency and scalability across our product suite 

• Present and defend design concepts and ideas clearly and persuasively to design leadership and executives, fostering collaboration and buy-in 

• Mentor and develop junior designers and foster collaboration across teams, building a strong design culture 

 

About you 

 

• 10+ years of experience in design, with a strong focus on UI design and at least 3 years in a leadership role 

• Proven ability to lead and inspire a team of designers, fostering a collaborative and innovative environment 

• Experience managing the design of a variety of user experiences, dem