General Manager

ABOUT TOPGOLF 

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. 

WHAT WE’RE SEEKING 

Are you the kind of leader who sees the full business, not just the operation in front of you? Do you think in terms of revenue, margin, talent, and long-term growth? Are you comfortable being accountable for results without waiting to be told what to do? 

We are looking for a General Manager who operates as an owner. Someone who builds teams, drives performance, and takes full responsibility for the success of the venue. This role is not about maintaining standards. It is about setting them and raising them 

If you want to run a business, not just manage a shift; this is where you do it. 

THE ROLE  

The General Manager is the leader of the entire venue and owns the full business. This includes revenue growth, cost management, talent development, and the overall guest experience across golf, food and beverage, and events. 

You will set the direction for the business, build the leadership team that runs it, and drive performance across every part of the operation.  

This role operates with autonomy and expects accountability. As the leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. 

WHAT YOU WILL DO 

OWN THE BUSINESS 

Take full ownership of venue performance including revenue, labor, costs, and overall profitability 
Demonstrate strong business acumen with the ability to interpret financial data, identify trends, and translate insights into strategies that protect and grow the business. 

Build and execute the annual operating plan with clear financial targets and priorities 
Manage the P&L with intention, understanding how each part of the business contributes to results 
Forecast, identify trends early, and act decisively to protect and grow the business 
Drive new revenue through partnerships, events, and local market opportunities 

Leading the Guest Experience 

Set the standard for a consistent, high-quality experience across all guest occasions 
Use guest feedback and operational data to continuously improve the experience 
Stay visible in the venue and lead from the floor 

Build and Lead Your Team 

Hire, develop, and retain a strong leadership team that can operate independently 
Create a culture where people are engaged, respected, and held accountable 
Invest in talent development and build a pipeline of future leaders 
Address performance directly and maintain a high bar for the team 

Represent the Brand 

Build relationships in the lo