Bi-Lingual Spanish Patient Services Specialist- Atrium Health Northpark Family Medicine

38811 Carolinas Medical Center - Clinic: Family Medicine: Northpark

Full time

Yes

40

Varies 8:00am - 5:00pm or 7:30am - 4:30pm

Pay Range:

$19.80 - $29.70

Varies 8:00am - 5:00pm or 7:30am - 4:30pm

Bi-lingual Spanish candidates a plus to support effective communications with our diverse patient population and enhance access to care.

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process