Hotel: 

Oklahoma City Wyndham Grand

10 North Broadway Avenue

Oklahoma City, OK 73102

Restaurant Supervisor

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. 

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

This role plays an important part in our culture:

Pay Rate: $18

Why The Wyndham Grand?

• Monthly associate breakfast to honor all anniversaries and employee of the month recognition!
• Free lunch!
• Employee activities done monthly
• Strong opportunities for growth and advancement

Service: 

• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
• You will assist guests with sending and receiving faxes, packages and mail

Perseverance: 

• Help to resolve problems through recovery when things aren’t quite right

Inclusion: 

• You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization.

Respect: 

• You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success

Innovation: 

• You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions

Teamwork: 

• As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

Work Performed: 

The Restaurant Supervisor will be tasked with the following duties, responsibilities, and assignments: 

• Supervise, direct, schedule, and train food and beverage Associates;  

• Exceed guest expectations throughout their restaurant and hotel experience; 

• Work quickly and independently to resolve operational and/or guest concerns, ensuring follow through with appropriate manager(s);   

• Ensure all opening and closing side work is completed accurately on a daily basis;   

• Assist Restaurant Associates as well as other restaurant associates with their job duties as neces