Community Ambulance Access Mgmt Bibb

– a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion  in a non-profit, mission-driven organization that’s known for the highest level of care in our communities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with the EMS Operations and staff to identify and implement new technologies.
• Work to achieve organizational and departmental goals.
• Research new products to enhance operations and improve cost efficiency.
• Oversee daily operations of all quality improvement reporting.
• Provide leadership and direction to supervisory team and staff.
• Prepare reports and proposals for Emergency Medical Services.
• Design, implement and maintain processes to maximize quality of operations.
• Ensure compliance with policies and procedures.
• Provide direction, clarity of expectations and coaching to supervision.
• Manage associate performance by setting and communicating standards, measuring results and providing feedback. Act as a resource to associates in resolving problems and increasing effectiveness.
• Monitor and ensure compliance with CMS and other applicable local, state, and federal laws governing business and associate relations.
• Actively develop, train and promote the use of work teams for process improvement.
• Ensure effective risk management (e.g., workers' compensation, safety) through proactive education and training programs.
• Light travel to assigned areas of responsibility.
• Demonstrate that internal customers are as valuable as external customers; project appreciation and respect for all team members.
• Responsible for compliance with and enforcement of company/department policies and procedures.
• Communicates with parties within and outside of own job area. Typically has responsibility for communicating with parties external to the organization (e.g., customers, vendors, etc.).
• Works to influence parties within and outside of the job function at an operational level regarding policies, procedures and practices.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

SKILLS AND ABILITIES

• Talking: expressing and exchanging information and ideas by means of spoken word. This is important for those activities in which workers must impart oral info to patients and/or to general public and in those activities in which they must convey detailed and important spoken instructions to other workers accurately and quickly.
• Color vision: ability to identify and distinguish colors.
• Spend time bending, twisting the body, kneeling, crouching, stooping, crawling, repetitive motions and using your hands to handle, control, and feel objects, tools or controls.

MINIMUM QUALIFICATIONS

• Requires a University Degree or equivalent experience and nine (9) years of prior relevant experience.
• Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• CAC certification.
• Minimum of 2 years as a licensed driver with a clear MVR.
• Demonstrate ability to work well with people, both internally and externally.
• Requires deep knowledge of job area typically obtained through advanced education combined with experience. Typically viewed as having a specialty within discipline. May have broad knowledge of project management.

SUPERVISORY RESPONSIBILITIES

• Responsible for providing guidance, coaching and training to other associates.
• Responsible for managing large processes.
• No direct supervision of associates is assigned to this position.
• Responsible for providing guidance, coaching and training to other Associates within department. Typically responsible for managing major/complex projects at this level, involving delegation of w