Residency Administrator - St. Francis Family Medical Practice

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Scheduled Weekly Hours:

40

Work Shift:

Days/Evenings (United States of America)

Primary Function/General Purpose of Position

This position assists the residency program director in the management of the family practice residency program, rural track residency and the associated fellowship programs. Responsible for overall functioning of residency including management of resident physicians and staff, workflow development, financial performance and compliance with Accreditation Council for Graduate Medical Education (ACGME), Residency Review Committees (RRC), and Bon Secours compliance department.  Develops and facilitates academic and operational activities of the residency and fellowship programs and is responsible for any future fellowship development. Involved in the development of annual budget in tandem with Residency Director and acts for and makes decisions in the program director’s absence. Performs all duties in a manner which promotes team concept and reflects the mission and values of Bon Secours Health System.

Key Relationships:

• Works closely with the Program Director(s) to develop and implement operational & educational workflows.
• Works closely with Administrative Director and legal department in development of contractual and affiliation agreements for resident training and education
• Works closely with practice management to develop clinical workflows affecting resident education
• Collaborates with peers in local and regional Bon Secours ministries.

II.                     Education, Training & Experience, Skills and Abilities:

Master’s degree in management or related field and three to five years of management experience or commensurate education in healthcare administration, healthcare regulatory compliance or academic medicine. Knowledge of resident educational standards. Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic medical record. Should be able to navigate technology effectively and learn new software and applications in a timely manner.

Excellent written and oral communications skills necessary. Must have superb interpersonal skills and be able to handle difficult and confidential matters effectively. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and procedures and demonstrates critical thinking, problem solving and decision making skills. Must have experience with creating budgets and communicating financial information. Demonstrates flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization.

Supervisory Responsibilities

Manage the staff at family practice residency program, comprising twenty-six or more resident physicians and approximately two to five staff members.  May manage multiple locations.

III.              Essential Job Functions

A.  Program Management:

• Responsible for daily management of residency site(s) and rotations relating to resident education. Motivates staff and organizes day-to-day activity of the program. Develops and refines processes to continually improve resident education and communication between practice and residency program.
• Understands ACGME and RRC requirements for institutional, core and program levels and acts as liaison between the residency program and the medical group administration.
• Ensures compliance of the residency program in accordance with ACGME, JCHAO and CLER visit standards
• Manages/prepares the submission of report to governing bodies and professional organizations regarding the funding of program
• Develops new policies and procedures in response to new or revised standards issued by governing agencies and compliance with ACGME requirements for approval by the Residency Education/Curriculum Committee, Clinical Competency Committee, Program Evaluation Committee and the Graduate Medical Education Committee.
• Prepares and submits postgraduate training verification for residents
• Responsible for the development, accuracy and completeness of ACGME Program Information forms (PIF), Internal Review and Next Accreditation System (NAS)
• Provides management, guidance and training to staff in daily residency functions.

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Administrative Management:<