IT Senior Business Analyst

About YES
YES Communities, founded in 2008, owns and operates manufactured housing communities with locations across the United States. YES takes a new approach to manufactured home communities and works to build and maintain an environment in each community that reflects their positive YES attitude. YES’s unique operating model, personal approach and strong corporate culture has garnered it the Community Operator of the Year award by the Manufactured Housing Institute for the past ten years.

Our company’s leadership team has over 100 years of combined experience in the manufactured housing industry. This dedication has brought industry acknowledgement to not only our executive team, but also to every endeavor they have touched throughout the past four decades.

Life at YES
YES Communities strives to hire a diverse workforce that shares our vision of what a manufactured home community should be. We empower our employees to develop a strong sense of community with our residents because we know that happy, dedicated employees make the difference.

Our culture is a dynamic one where leaders set clear expectations and give you the freedom to manage your goals. We invest in our employees and take pride as we watch them achieve results and make a difference in their roles every day.


Senior Business Analyst


Essential Functions:
• Research, design, propose, build, and implement solutions for initiatives, inclusive of software implementations, custom development, reporting solutions, and workflows.
• Assist with the ongoing activities of administration, configuration, and support of key systems
• Play active role with project management leadership to multiple initiatives assigned including but not limited to scope, timelines, status reports, risks management plans.
• Be an active participant in the completion of projects and initiatives with IT, internal personnel, contract personnel, and third party partners.
• Facilitate workgroups to document, evaluate, and reengineer processes.
• Work with developers on behalf of stakeholders.
• Drive the testing efforts inclusive of creating test cases and plans, bug fix efforts, and testing.
• Assist in creating training materials, conducting training to develop proficiency on solutions
• Develop and execute effective change management plans to ensure adoption from stakeholders.

Required Skills:
• Ability and desire to learn and train on new software/systems at a rapid pace; ability to become a recognized expert on those systems
• High degree of emotional intelligence & ability to facilitate, negotiate, influence, and build consensus in crucial conversations
• Provide written and verbal explanations/information on complex issues that ensures comprehension by audience
• Intermediate project management skills to manage, and execute projects throughout a full lifecycle in a highly matrixed organization
• Demonstrated ability to manage multiple projects, deadlines, and priorities in a dynamic work environment
• Advanced skills in eliciting requirements, process diagramming, root cause analysis, and test management
• Advanced analytical and forward-thinking skills to define, analyze, and solve complex problems through innovative approaches or solutions.
• Must be self-directed; able to work independently and as a team player
• Recognize when to deviate from standards versus follow process.


Education and Experience:
• Undergraduate degree or equivalent experience/education
• 6+ years of experience in a similar role
• 3+ years leading and hands-on management of cross-enterprise software projects and implementations; experience with web-based projects preferred
• 3+ years facilitating transformative business process changes
• 3+ years of experience directing efforts of third-party technology partners & IT service providers
• Intermediate proficiency in Lucid chart, MS Project, Office Suite or equivalent tools
• Intermediate proficiency with software development lifecycle tools
• Proficient financial skills to assist in creation of Business Cases and Cost Benefit Analysis
• Intermediate proficiency with business intelligence/reporting tools desirable
• Intermediate proficiency with SharePoint desirable


The YES Difference
Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match

YES I can help * YES We are a team * YES We add value * YES We build community
YES Communities is an Equal Opportunity Employer