Job Responsibilities and Requirements

This position provides Middle Market technical support, sales expertise, and Marketing presence as part of our Integrated Employee Benefits (IEB) /Key Accounts program.  Middle Market IEB defined as employers with 750 employees or less which qualify for the Matrix platform, inclusive of aLEAVEiate customers.
 

External Partnership

• Designated Sales leader for Middle Market Absence RFP’s for the respective region.

• Support development of key national and regional Producers in market.  Including in-person and virtual product, capabilities, industry training, and client strategy meetings and presentations for the expansion of the Producer partnership. 

• Support Producer relationship management, working with Regional Practice Leaders, for key Broker/Consultant Absence Practice Leaders (National and Regional) in market.

• Support with Account Management, where necessary, in development of ongoing client strategy for cross sales and renewals.  Partner on client escalations in support of Producer relationship.

• Design and deliver training for Producers/Consultant training forums.

• Provide technical and product support to key Producers as need.

Internal Partnership

• Works with sales leadership and team to develop case specific strategy for Middle Market proposal requests.

• Support Finance and Underwriting Departments in analyzing and interpret RFP data for fee and underwriting pricing adequacy of Middle Market opportunities. 

• Supports (RFP) proposal evaluation and response through understanding customer needs and overall opportunity to the company. 

  • Supports custom response, where necessary to respond to unique needs of customer.

  • Supports engagement of the producer throughout the process.

• Design, develop, and facilitate team selling strategy for finalist presentations.

• Subject Matter Expert (SME) for Matrix IEB Absence programs, features, services, and tools

• Trainer, educator, and coach for all sales representatives in the region.

• Support in the design and delivery of “thought leadership” pieces in the Market.

• Internal facilitator between departments for all Middle case prospects.

• Maintain and leverage Salesforce as the primary source of truth for sales team.

• All other duties as assigned by management.

Required Knowledge, Skills, Abilities and/or Related Experience

• Relevant Bachelor’s Degree or equivalent experience required

• 5+ years experience in sales, account management, and/or claim operations

• Has industry knowledge of product, or internal knowledge of Reliance Matrix products and processes

• Extensive knowledge in absence management, FMLA, ADA and other compliance related services

• Excellent presentation and written/verbal communication skills

• Excellent relationship management

• Self-motivated with strong leadership skills

• Consistently champions company and department vision and goals

• Proven ability to multi-task, manage tight deadlines and demonstrate superior problem solving skills

• Strong relationship management skills
   

Ability to Travel: Up to 50%

                                               

 

The expected hiring range for this position is $79,170.00 - $105,690.00 annually for work performed in the primary location (Phoenix, AZ). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that creating a more diverse, equitable and inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.  

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.  For High Deductible Health Plan enrollees, a company contribution to your Health Savings Ac