Front Office Lead

Description

Are you currently working in a dental or healthcare front office role and ready for more responsibility and growth?

Our growing implant-focused dental practice in Harlem is looking for a Front Office Lead to help support daily operations, deliver an exceptional patient experience, and serve as a key leader within the practice.

This is a great opportunity for someone who enjoys working with patients, thrives in a fast-paced environment, and is looking to grow their career within a modern, high-energy specialty practice. We are looking for someone who is dependable, organized, positive, and naturally takes initiative.

At our practice, we help change patients’ lives through advanced dental implant treatment and compassionate care. We are looking for team members who are excited to grow with us and make a meaningful impact every day.

Responsibilities: 

• Help oversee daily front office flow and patient experience
• Support scheduling, patient communication, and administrative operations
• Assist with treatment coordination and financial discussions
• Help maintain accountability and organization within the front office team
• Support patients throughout their treatment journey
• Partner with leadership to help improve office efficiency and operations
• Serve as a positive and professional presence for both patients and team members

Requirements

What We’re Looking For

• Experience in a dental or healthcare front office role
• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Positive attitude with a team-first mindset
• Comfortable in a fast-paced, goal-oriented environment
• Leadership potential and willingness to take initiative

Preferred Experience

• Dental scheduling and insurance verification
• Treatment coordination
• Patient financing discussions
• Dental implant or specialty practice experience

Compensation & Benefits

• Competitive base salary + quarterly bonus opportunity 
• Medical, dental, vision, life, and disability insurance 
• 401(k) and paid time off 
• Supportive, team-first culture with advancement potential

Why Shared Practices Group?

We are a rapidly growing healthcare organization focused on changing lives through advanced dental implant care. Our team believes in collaboration, growth, and creating an environment where both patients and employees feel supported.

This is more than a front office job, it’s an opportunity to make a meaningful impact while building a long-term career.