Learning Analyst - X-Ray Technologist
VillageMDAbout the role
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
The Learning Analyst- X-ray Technologist is responsible for:
- Developing and updating curriculum, lesson plans, e-learning modules with delivery of on-boarding training to all new hire X-ray Technologists, including refresher courses and workshops
- Ad hoc training of site leaders and providers related to X-ray and Radiation Safety QA program
- Learning resources
- Identifying and analyzing delivery gaps in training courses or areas of operational efficiencies on site in relation to the X-ray Technologist/X-ray Medical Technologist job function
- Assist X-ray Team with companywide initiatives, go-lives, team projects
- Providing unparalleled patient care/patient safety, adhering to established protocols and work processes
- Assist the Learning and Development department with assigned tasks as needed
This is a full time opportunity, M-F 9AM - 5PM based out of our NYC headquarters in Midtown.
Duties and responsibilities:
Training & On-Boarding Newly Hired X-Ray Technologists:
- Presenting and reviewing daily X-Ray responsibilities including how to:
- Start and shutdown X-Ray equipment
- Perform X-Rays consistent with state standards
- Perform X-Rays within established benchmark turnaround times (TATs) for the given study
- Perform X-Rays within the quality guidelines and protocols established by the company
- Review and adjust images prior to provider and radiologist read
- Use DR software and OnePacs archiving system
- Use EMR to ensure all official radiologist reports are reviewed and reconciled
- Assist with DOH compliance through tracking documentation of X-Ray quality control logs, licensing credentials
- Perform vitals, point of care rapid tests, and EKGs
- Primary source verifying X-ray credentials through state websites
- Scheduling new hires for shadow training with Senior Technologists or Trainers
- Ensuring site evaluations and training checklists are completed and collected
- Determining passing, remediation or termination recommendation of new hires undergoing training due to deficiencies in performance, progress, quality, interpersonal skills, or other deficiency that would be counterproductive to an outstanding patient experience.
- Refining X-Ray curriculum and lesson plans as needed
- Ability to pivot or adjusting training topics during site conflicts/patient surges
Training Management - X-Ray Procedures and Policies:
Providing basic understanding of X-Ray processes including:
- X-Ray equipment functionality and equipment troubleshooting
- Imaging order and report interface
- OnePacs introduction
- Error protocols and contact resources
- DOH compliance through documentation in X-Ray quality control logs, licenses, state or county registrations and permits ensuring proper display of all current certifications and licenses at every site through
Conducting New Hire Orientation and On-Boarding:
- Hosting orientation for all new hire team members
- Assisting new team members with system account set-up<
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