Student Services Administrative Coordinator, Administrative Support Coordinator, Level II

Application Process

This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Wednesday, November 12, 2025.

In your cover letter, please share what drew you to apply for this specific role at SSU and how your training and work experience have prepared you for it.

Please review the position description listed above for full scope of responsibilities and qualifications.

Job Summary

Reporting to and under general direction of the Director of Operations (Director), with additional lead work direction by the Senior Credentials and Student Services Coordinator (Senior Coordinator), the Administrative Coordinator (AC) initiates, coordinates, and implements a variety of administrative duties in support of the administrative operations of the College’s credentials and Master’s Programs. The incumbent often makes recommendations related to operational and policy matters and evaluates work procedures; coordinates and executes large scale, complex projects with broad, visible impact which involve overseeing coordination with other departments. Work involves conducting intake on incoming post-bac applications for admission requirements; maintaining and updating student records database; receiving and addressing incoming calls and emails pertaining to the admissions process; identifying needs; planning and initiating projects; coordinating and delegating work; seeing a project through initiation, execution, coordination, implementation and evaluation; discreetly handling communications of a sensitive and confidential nature; assisting with special events; answering the Credentials Office phone line as necessary; and completing special projects as assigned.

Key Qualifications

This position requires a high school degree or technical/vocational program degree, and at minimum two years administrative work experience involving program administration and/or an equivalent combination of education and experience involving study, analysis, and/or evaluation leading to the development of improvement of administrative policies, procedures, practices, or programs. Demonstrated skill/proficiency in the use of office machines and computers and related software, including those for spreadsheets, word processing and desktop publishing (MS Office) required. Proficiency in electronic scheduling program and working knowledge of Google Suite, FileMaker Pro and PeopleSoft preferred.

Salary and Benefits

This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,367 - $6,362 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 1, $4,367 a month.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.

A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.

For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.

Supplemental Information

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. 

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

CSU Out of State Policy - Sonoma State University, as part of the CSU syst