Supervisor Distrib Center Ops (Bilingual)

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Our commitment to quality and safety is paramount to what we do and is built into every product we design and manufacture. And we do this with unwavering integrity, unbridled passion, and laser-like focus to earn grown-ups’ trust and put smiles on kids’ faces around the world. Our mission is to be an industry leader in producing the most trusted, safe, durable, and highest quality toys in the most regulatory compliant, environmentally, and socially responsible way.

Job Description

The Supervisor Distribution Center Ops works in a fast-paced environment and is responsible for coordinating, directing and supervising warehouse employees to meet or exceed efficiency, quality, and safety goals. This includes the areas of receiving, warehousing, and shipping. To perform this job successfully, an individual must:

• Supervises, directs and guides warehouse leads and employees.
• Coordinates and manages work flow for assigned employees.
• Utilizes mainframe systems, database applications, spreadsheets to set plans for staffing and workflow timing.
• Ensures loads are completed and loaded accurately and in a timely manner
• Ensures that organizational labor efficiency goals are met and maintained.
• Facilitate training to ensure staff members understand and utilize the procedures that will lead to maximized productivity, accuracy, and safety.
• Ensure employees comply with Mattel policies, procedures, guidelines and practices.
• Work with HR and other Management staff to resolve employee relations issues.
• Works on special projects as instructed by the DC Management and General Supervisor.
• Supervises employees in warehouse operations in accordance with the organization's policies, practices, and applicable law.
• Other supervisory responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• 3-5 years of experience leading in an ecommerce environment
• WMS experience
• Experience working in a warehouse or logistics environment preferred
• Bilingual in English and Spanish preferred
• Able to handle multiple tasks simultaneously while meeting Mattel and customer requirements and deadlines.
• Able to collaborate with employees, leads, supervisor, and management.
• Skilled at creating and maintaining functional and cross-functional partnerships.
• Strong writing skills.
• Able to write reports and correspondences.
• Strong reading skills.
• Able to read and interpret documents such as shipping documents, bills of lading, reports, safety rules/ procedures, operating and maintenance instructions.
• Strong oral communication skills.
• Able to speak effectively before groups of employees, leads, supervisors, and management.
• Strong analytical and reasoning skills.
• Abe to analyses and interpret reports, graphs, and other data.
• Strong mathematic skills- ability to calculate figures such as percentages, volume, cost, time.
• To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodations.
• Computer with Windows based operating system Microsoft Office (intermediate or above) AS-400 operating systems preferred

Additional Information

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real