UNIV-Student Intern - Information Security/Information Solutions

Job Description Summary

The IS Intern opportunity gives the candidate visibility across areas in Information Solutions’ Information Security Office. Specificity on Security Governance, Risk, and Compliance and Business Continuity and Disaster Recovery. The experience will give the candidate an up-close view of how Information Security fits in the organization’s strategy. Will allow for collaboration among executive leaders, directors, and managers.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Temporary

Cost Center

CC001352 Information Technology

Pay Rate Type

Hourly

Pay Grade

University-00

Pay Range

0.00 - 0.00 - 0.000

Scheduled Weekly Hours

25

Work Shift

Job Description

The IS Intern opportunity gives the candidate visibility across areas in Information Solutions’ Information Security Office. Specificity on Security Governance, Risk, and Compliance and Business Continuity and Disaster Recovery. The experience will give the candidate an up-close view of how Information Security fits in the organization’s strategy. Will allow for collaboration among executive leaders, directors, and managers.

Job Duties: 

25% - Solution Delivery: Responsible for the delivery and support of effective solutions and services such as, but not limited to: Interns support clinical, business, academic, and research applications to fit the needs of customers. Intern must provide accurate, quality analyses of new build, conduct testing, locate potential problems and solve them in an efficient manner, and ensure operational readiness.

Success Criteria: • Resolves routine questions and problems and refers more complex issues to their preceptor and team • Utilizes resources to effectively troubleshoot and resolve basic trouble tickets and minor requests for enhancement • Practices good communication skills • Provides answers to customers by identifying problems, researching answers and guiding customers through corrective steps.

25% - Operations and Quality: Provides operational support in functional areas. Intern consults with preceptor and team to help develop solutions to fit clients' needs. Intern must provide accurate, quality analyses of new program applications, as well as conduct testing, locate potential problems, and solve them in an efficient manner.

Success Criteria: • Able to support systems and workflows in area of internship • Demonstrates working knowledge in the areas and systems supported • Develops working relationships internally within the team, department, and within the stakeholder group • Familiarizes self with all departmental policies and procedures related to testing and change control • Familiarizes self with vendor tools, internal documentation, etc. to increase knowledge of areas of responsibility • Consistently documents procedures in support call system and knowledgebase • Works proactively to minimize potential systemic issues • Develops workflows with assistance.

25% - Project/Product Management: Successfully completes assigned tasks and projects using industry and team documentation standards, and methodologies.

Success Criteria: • Meets established deadlines • Participates in projects at a variety of levels • Completes all required documentation • Uses MUSC standard tools and processes as a member of IS project teams.

25% - Personal Growth: Develops and maintains relationships within work area for professional growth.

Success Criteria: • Demonstrates basic knowledge in the areas and systems within their internship • Establish relationships within work area to facilitate collaboration with teammates and other colleagues • Seeks and receives constructive feedback from preceptors and co-workers • Learns and then demonstrates the MUSC Standards of behavior as evidenced in the above ratings.

Minimum Requirements:

Interns are utilized within Information Solutions as temporary employees who carry the same responsibilities and accountabilities as regular staff on their assigned teams. Interns may serve in one or more IS roles, such as clinical analysts, business analysts, project managers, software engineers, financial analysts, information security analysts, system educators, and general support roles across the MUSC enterprise.

Interns are assigned duties, projects, and tasks that they will be expected to manage to successful conclusion with very limited supervision. Like all staff within Information Solutions, they will be accountable for managing their own time once assigned work, and for asking for additional work when they have available bandwidth. All IS staff, including Interns, are required to submit weekly time sheets where all t