Global Operations - Facilities - Data Analyst

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on- air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

We are seeking an Operations Data Analyst to support our Facilities and Real Estate Lease Management group through data-driven insights, reporting, and operational analysis. This role will own the data collection, validation, and analysis, with a focus on sustainability reporting, lease analytics, and compliance data, and partner closely with Facilities, Real Estate, Finance, and Operations stakeholders to improve visibility, compliance, and decision-making.

The ideal candidate brings 2-4 years of experience in data analysis or operations analytics, strong Excel and reporting skills, comfort working with imperfect data sets, and an interest in the intersection of real estate operations, building performance, and sustainability.

Responsibilities

Data Analysis & Reporting

• Own the collection, cleaning, validation, and analysis of facilities, leases, and operational data across multiple sources
• Develop, maintain, and enhance Excel-based models, trackers, and recurring reports to monitor KPIs, lease obligations, operating costs, and environmental metrics
• Translate complex data sets into clear, actionable insights and executive-ready summaries for leadership and stakeholders

Facilities & Real Estate Support

• Partner with Facilities and Real Estate teams to support lease management activities, including tracking critical dates, obligations, documentation, and action items
• Review and validate supporting materials such as lease abstracts, sustainability documentation, and vendor deliverables
• Support planning and analysis related to office operations and portfolio performance

Sustainability & Building Performance

• Support sustainability and building performance initiatives, including data collection and reporting related to WELL, LEED, or similar certification programs
• Coordinate with facilities teams to track certification requirements, documentation status, and compliance timelines
• Contribute data insights that support operational efficiency, environmental performance, and continuous improvement

Project & Stakeholder Management

• Manage multiple analytical and operational workstreams simultaneously, prioritizing deadlines and deliverables
•  Collaborate cross-functionally with Facilities, Real Estate, Finance, Operations, and external partners

Requirements

• 2-4 years of experience in data analysis, operations analytics, facilities/real estate analytics, or a related field

• Advanced Excel skills, encompassing complex formulas, pivot tables, data aggregation across multiple sources, and clear stakeholder-facing outputs

• A strong analytical mindset with the ability to interpret trends, identify risks, and make recommendations

• Experience working with operational, facilities, lease, or sustainability data is strongly preferred

• Familiarity with WELL, LEED, or similar sustainability frameworks is a plus

• Excellent written and verbal communication skills, with the ability to present data clearly to non-technical audiences

• Being highly organized, detail-oriented, and comfortable balancing analytical work with execution-heavy, process-driven tasks

• Ability to