Senior Manager/Director, Infrastructure & Cybersecurity
24 Hour Home CareAbout the role
Who We Are
24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.
Work with Purpose. Make a Real Impact.
At 24 Hour Home Care, we believe everyone deserves to live safely and independently. Our team makes that possible for the communities we serve. From caregivers to corporate professionals, every person on our team plays a direct impact on people lives.
Watch this short video to see the heart behind our work and the impact our teams create every day.
Who You Are
You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
The Role:
The Senior Manager/Director, Infrastructure & Cybersecurity leads the strategy, security, and day-to-day operations of the organization's technology infrastructure. This role is responsible for delivering secure, scalable, and reliable technology solutions across infrastructure, cloud, cybersecurity, and end-user support while partnering with business leaders, enterprise technology teams, and external vendors to support operational excellence, regulatory compliance, and organizational growth.
Primary Responsibilities
Technology Strategy & Leadership
- Lead infrastructure, cybersecurity, and IT strategy aligned with business goals.
- Partner with executive leadership to deliver technology initiatives that improve performance, reduce risk, and support growth.
Infrastructure & Operations
- Oversee enterprise infrastructure including cloud, networks, Microsoft 365, endpoints, and core applications.
- Ensure systems are secure, reliable, scalable, and performing effectively.
Cybersecurity, Risk & Compliance
- Lead cybersecurity, risk management, incident response, and compliance programs (including HIPAA and privacy standards).
- Oversee disaster recovery and business continuity planning.
Service Delivery & Business Partnership
- Ensure consistent, high-quality IT service delivery and support across the organization.
- Partner with business leaders to translate needs into effective technology solutions.
Data Security, Governance & Analytics
- Ensure the security, integrity, and availability of enterprise data.
- Support governance standards for reporting, analytics, and data management.
Leadership & Vendor Management
- Lead and develop the IT and cybersecurity team.
- Manage vendors, budgets, and technology investments to ensure value and performance.
This is a hybrid position, coming into the El Segundo office 1x per week.
Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours.
What You Bring to the Table:
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related technical field required; Master's degree preferred.
- 10+ years of progressive IT experience, including 5+ years leading infrastructure, cybersecurity, or IT operations teams.
- Demonstrated experience developing and executing enterprise infrastructure and cybersecurity strategies.
- Strong expertise in enterprise networking, cloud technologies, Microsoft 365, cybersecurity frameworks (NIST or equivalent), identity and access management, and disaster recovery.
- Active CISSP or CISM certification required; additional cloud, security, or project management certification
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