Customer Service Coordinator

Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Jefferson City, MO as a Service Coordinator. A Stimulus Broadband Service Coordinator will work with direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.

 

Service Coordinator

You will be working for Stimulus Technologies in Jefferson City, MO as a Full-Time Service Coordinator. Stimulus Technologies is a turn-key technology company offering a range of services including high speed wireless internet services.

 

Success Profile

Find accomplishment by helping clients

Ensures that all assigned customer requests are completed by priority

Understand and follow workflows and procedures

Achieve high level of productive work time

Achieve 100% customer satisfaction for work completed

Motivation to learn new systems and experience career growth

Sense of urgency to make clients happy

Have the knack!

 

Necessary Skills

Phone etiquette and calm demeanor

PC proficiency in Windows-based applications and strong internet usage skills.

Adaptability to day-to-day work schedule priority changes.

Accountable and punctual work attendance

Work independently on projects

Have fun in a casual work environment

 

Requirements

Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing.

 

Education

Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus.

Pay and Benefits

Stimulus Broadband offers competitive pay and benefits.  The pay scale for this position is $16-$18 hourly. Stimulus Broadband offers training and reimbursement for certifications and training in IT related fields.

COVID-19 Notice

Stimulus Broadband provides the necessary PPE to keep its employees safe and healthy.  As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.